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How to cancel subscription error

I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?

Anonymous 2017-11-15 00:45
Has the answer

Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#

When we get your payment ID, we will be able to check, what exactly is happening with your subscription.

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listonic
listonic
Has the answer   Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#

When we get your payment ID, we will be able to check, what exactly is happening with your subscription.

2017-11-15 12:58

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