1 vote

Someone shared list - won't show on my app question

I shared a grocery list with my husband. It shows up when he accesses his account online but not on his Android app account. How can we get it to show up on his app?

Anonymous 2017-12-31 00:22
Has the answer

Hi,
we are really sorry that you experiencing a problem with sharing feature.

To fix this we need more info about your account. Please contact us using "send feedback" feature available in our app. In your email send us the name of the list and login/email of the person you shared a list with.

Also, please make sure that person, with whom you share a list, is logged into the right account. In most cases, this kind of problem is caused by using the wrong account by one of the people involved.

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Who voted: + 1 Anonymous

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Avatar sugester medium
Pri
I'm having the same issue. I can see the list online, but I can't mark if I purchased the item. I can only edit the item (change name, add or remove) which is pointless.

2018-01-03 13:25

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Avatar sugester medium
M
Same here. Kind of useless if the sharing doesn't work well

2018-06-01 19:50

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listonic
listonic
Has the answer   Hi,
we are really sorry that you experiencing a problem with sharing feature.

To fix this we need more info about your account. Please contact us using "send feedback" feature available in our app. In your email send us the name of the list and login/email of the person you shared a list with.

Also, please make sure that person, with whom you share a list, is logged into the right account. In most cases, this kind of problem is caused by using the wrong account by one of the people involved.

2018-06-04 11:21

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