I would like other categories than what is listed. How do I add them? I may go back to my old list because the categories don't fit all my needs. I have too many items in 'other'.
Listonic has been awesome, My wife can add to the list on her phone, and I can access it on my phone at the store, however, we have not been able to log in the last few days, is there a problem with the server?
I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney
Correct- BigDreamer7@comcast.net I just paid for a month free off adds on one of them.
Please help
Karl Alt
Anonymous2018-03-22 17:03
Has the answer
Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.
To share a list via app.listonic.com, you have to:
1. Go to view of all lists.
2. Highlight a list you want to share.
3. Look for 3 dots icon, then click on it.
4. Click on share option
5. Follow instructions.
My husband originally shared a Groceries list with me. I had to reset my phone and after I logged back into Listonic, his item additions aren't showing up in my list. ???
Hello,
For some reason, when i go into a catalog and press an item it doesn't add it to my list.
Is it a bug ? Or something i am doing wrong?
Thank you
I would like to have all my lists somehow backed up asap as my phone screen is damaged and I am not sure how long it'll last. Please advise me how to do this.
My wife speak German and I'm speaking French, so Listonic is setup in French on both smartphones (for list sharing).
But voice input doesn't understand French on my wife's smarphone because phone language is German (but Listonic is French).
How can we make it understand French on both phones ?
When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.
I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?
Anonymous2017-11-15 00:45
Has the answer
Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#
When we get your payment ID, we will be able to check, what exactly is happening with your subscription.
Add categories suggestion New
I would like other categories than what is listed. How do I add them? I may go back to my old list because the categories don't fit all my needs. I have too many items in 'other'.
Notification 1 showing suggestion New
What is it and how do I get rid of it?
There is a bug in our notification system that causing this symbol to pop up on Listonic icon. We are solving this so it will never happen again.
In the meantime, the easiest way to get rid of this icon is to reinstall the app.
how do I sign in? suggestion New
I mistakenly signed out -
how do I now sign back in?
thanks!
Is it possible to sort shopping list alphabeticaly? suggestion New
cannot connect to server error New
Listonic has been awesome, My wife can add to the list on her phone, and I can access it on my phone at the store, however, we have not been able to log in the last few days, is there a problem with the server?
Restoring lists suggestion New
Can I restore my lists after reinstalling Listonic on a new phone?
Correct email address suggestion New
I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney
Correct- BigDreamer7@comcast.net
I just paid for a month free off adds on one of them.
Please help
Karl Alt
Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.
Send list suggestion New
How do I send my list to someone else phone
To share a list via app.listonic.com, you have to:
1. Go to view of all lists.
2. Highlight a list you want to share.
3. Look for 3 dots icon, then click on it.
4. Click on share option
5. Follow instructions.
Deli items suggestion New
Can I add "deli" to the categories?
Languages suggestion New
Why Arabic is not available in the language list?
List Sharing Trouble question New
My husband originally shared a Groceries list with me. I had to reset my phone and after I logged back into Listonic, his item additions aren't showing up in my list. ???
Sink lists with another phone suggestion New
My wife and I were able to sink our lists before but now we got new phones and it doesn't seem like we can. Can you help?
Can't add items from catalogs error New
Hello,
For some reason, when i go into a catalog and press an item it doesn't add it to my list.
Is it a bug ? Or something i am doing wrong?
Thank you
Sending list to someone else question New
I was hoping to send my list to my mom but I can't do that. How may I do this?
Back up my lists suggestion New
Heya,
I would like to have all my lists somehow backed up asap as my phone screen is damaged and I am not sure how long it'll last. Please advise me how to do this.
Thanks, Monica
Add suggestion New
How do you add someone when they just got the app . When looking for the person they don't pop up
How do you edit an entry? question New
Multi-language handling question New
My wife speak German and I'm speaking French, so Listonic is setup in French on both smartphones (for list sharing).
But voice input doesn't understand French on my wife's smarphone because phone language is German (but Listonic is French).
How can we make it understand French on both phones ?
Message indicated suggestion New
I have a number 1 on the app icon. I can't find a message or list anywhere to open or delete. How do I get rid of it?
Having multiple list suggestion New
When I go shopping I usually have a list for each store is this possible with your app?
Ln
Eliminate duplicates suggestion New
Please eliminate duplicates from lists.
Help editing my advanced settings suggestion New
When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.
No longer works suggestion New
I just updated my Listonic app and now it won’t even open up when I tap it. Something happened with the update
unwanted advice suggestion New
got a pop up on making drain cleaner when i added vinegar to my list. can i make it go away? tried dragging it.....didn't work
How to cancel subscription error New
I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?
Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#
When we get your payment ID, we will be able to check, what exactly is happening with your subscription.