I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.
As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.
I'm trying to login after resetting my phone. When I enter my email & password, there's no button for login, only Create Account. If I login via FB my lists aren't there. Help!!
How long are the deleted lists kept for? Will it display the date it was made?
Im trying to streamline ordering for my restaurant, but i need to keep ordering lists in case the supplier fogets something. It also needs the date so i can check the invoice sent against the order i made
Stupid husband thought your invitation was Spam. Why should it matter that my name was on it? Oh that's right, stupid. Now i can't get to the page where the menu is on the right. Can you help. I don't think it should be this hard though.
I want to be able to create a shopping list on the desktop and phone. But, I can only edit items on the phone and not on the desktop. Am I missing something somewhere?
Can you help[ please? I am having a real problem logging in to my new account. I set the programme up yesterday using my google mail account but using the same information I cannot get into the account on my mobile. I am using correct information to log in but it doesn't seem to recognize it
Thanks
Anonymous2016-07-26 10:33
Has the answer
Hi, sorry for that. We will try to help you as soon as it is possible. To do that we need information about your account and email. Please write to us on support@listonic.pl and we will check what is happening.
I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney
Correct- BigDreamer7@comcast.net I just paid for a month free off adds on one of them.
Please help
Karl Alt
Anonymous2018-03-22 17:03
Has the answer
Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.
Hello.. I was trying to check why mi premium is not active (i bought it some month ago,), but wasnt sure if its 1 time pay or a subscription. Fact is i cant load the premium setting, it keeps loading like a loop and after 30 seconds it says theres a problem, i have to contact the costumer services
Does Listronic remember the prices, store and quantity for next time? That would make shopping so much easier, since I would know where to shop cheaper. It would be nice if it suggested that anyhow
/Marcus
Anonymous2017-09-17 11:23
Has the answer
Hi Marcus,
right now this option is not avaliable, but there is a strong possibility that we will introduce this feature in the future.
I create a list name. Put some items in it. Want to add onto that list. Do not want to create a new list just update an already created list. How can I do that? Not possible?
Anonymous2017-12-08 14:14
Has the answer
To add products to existing list you have to tap the plus sign visible in the list view. You will be moved to adding view and be able to add additional items.
If you don't see the plus sign that opens adding view or you have any other problem, please contact us using "feedback" option from an app.
I paid for the ad free version and I'm still getting ads. $15
Anonymous2018-09-07 00:28
Has the answer
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, we have to know your Payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#. Please send it to us using "send feedback" option in th app settings.
My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?
Anonymous2017-10-18 17:54
Has the answer
Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.
Make maximum password length reasonable, please. suggestion New
I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.
As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.
Need to login again question New
I'm trying to login after resetting my phone. When I enter my email & password, there's no button for login, only Create Account. If I login via FB my lists aren't there. Help!!
Typeface or font size question New
I'd like to be able to change the size of the typeface? Is this possible?
How to remove someone from list suggestion New
I've tried to delete a person from my share list but they're still there.
What am I doing wrong?
Please help.
When I change a list that I've shared does the list change with the person I shared with? suggestion New
When I change a list that I've shared does the list change with the person I shared with?
Deleted list suggestion New
How long are the deleted lists kept for? Will it display the date it was made?
Im trying to streamline ordering for my restaurant, but i need to keep ordering lists in case the supplier fogets something. It also needs the date so i can check the invoice sent against the order i made
Add suggestion New
How do you add someone when they just got the app . When looking for the person they don't pop up
Sink lists with another phone suggestion New
My wife and I were able to sink our lists before but now we got new phones and it doesn't seem like we can. Can you help?
Signing in and Sharing suggestion New
Stupid husband thought your invitation was Spam. Why should it matter that my name was on it? Oh that's right, stupid. Now i can't get to the page where the menu is on the right. Can you help. I don't think it should be this hard though.
Languages suggestion New
Why Arabic is not available in the language list?
Moving items within a list suggestion New
It will really help if one is able to move items within a list itself, and not only o another list
Background color question New
On the list created can the background be changes for each list?
How do I edit an item on a desktop? question New
I want to be able to create a shopping list on the desktop and phone. But, I can only edit items on the phone and not on the desktop. Am I missing something somewhere?
Logging in suggestion New
Can you help[ please? I am having a real problem logging in to my new account. I set the programme up yesterday using my google mail account but using the same information I cannot get into the account on my mobile. I am using correct information to log in but it doesn't seem to recognize it
Thanks
Hi, sorry for that. We will try to help you as soon as it is possible. To do that we need information about your account and email. Please write to us on support@listonic.pl and we will check what is happening.
Zinmac61, my wife set us on listonlc to comunicat while shopping but allI get is to start a list, not mix with hers suggestion New
I am mcgramps@gmail.com.
Sign in suggestion New
I registered online and now cannot sign in on app bc it tells me my account already exists even though I am using "Sign in" and not sign up.
Correct email address suggestion New
I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney
Correct- BigDreamer7@comcast.net
I just paid for a month free off adds on one of them.
Please help
Karl Alt
Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.
Bugged? error New
Hello.. I was trying to check why mi premium is not active (i bought it some month ago,), but wasnt sure if its 1 time pay or a subscription. Fact is i cant load the premium setting, it keeps loading like a loop and after 30 seconds it says theres a problem, i have to contact the costumer services
Remember data suggestion New
Hi
Does Listronic remember the prices, store and quantity for next time? That would make shopping so much easier, since I would know where to shop cheaper. It would be nice if it suggested that anyhow
/Marcus
Hi Marcus,
right now this option is not avaliable, but there is a strong possibility that we will introduce this feature in the future.
Number suggestion New
,my home page icon has a number on it. What does It mean,and how do I access it
There is a bug in our notification system that causing this symbol to pop up on Listonic icon. We are solving this so it will never happen again.
In the meantime, the easiest way to get rid of this icon is to reinstall the app.
Scanning barcode suggestion New
In this app, how is it that I can scan an item in order to put it on my shopping list? Thank you for your help.
Adding to an existing list suggestion New
I create a list name. Put some items in it. Want to add onto that list. Do not want to create a new list just update an already created list. How can I do that? Not possible?
To add products to existing list you have to tap the plus sign visible in the list view. You will be moved to adding view and be able to add additional items.
If you don't see the plus sign that opens adding view or you have any other problem, please contact us using "feedback" option from an app.
Ads error New
I paid for the ad free version and I'm still getting ads. $15
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, we have to know your Payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#. Please send it to us using "send feedback" option in th app settings.
Offline Use suggestion New
Hi Listonic Team,
How can I make my lists available offline?
Thank You,
Chris
Numbers after my entry names suggestion New
My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?
Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.
Let us know if everything is ok.