Hi, I like the Listonic app. I get app notifications every time I receive new shopping lists but I also receive emails every time. I try to turn off emails but I can't find how. Can you please tell me how to turn off email notifications. I want to keep only app notifications. Don't need both.
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
Some questions
- how can I get the ads removed? upgrade?
- in the web version, if I copy and paste a text list into Listonic, Listonic intelligently creates individual products, but doing the same thing in the web version does not. Can you fix that, please? I have written lists that I copy and paste all the time.
- I have two lists, for two different stores. I'd like to create a master list using a merge function.
Hi,
thanks for contacting us. All our premium option can be bought using a premium feature in an app.
If you have any problem with this please contact us via "send feedback" option implemented in the app. Describe what exactly is happening when you try to buy a lifetime subscription and we will help you.
My husband and I have been using Listonic for quite some time, but now they are no longer syncing. We've tried sending invitations again to each other, rebooting our phones, nothing works. Can you help?
Anonymous2017-10-10 16:21
Has the answer
Things like that shouldn't happen, we're sorry. Please contact us via "feedback" option in app, we will try to help you.
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Anonymous2018-06-09 03:46
Has the answer
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
Hi,
to check what is happening please contact us using "send feedback" option in the app. In your message send as your email/login and your order ID. We need this information to be able to check what is happening and why you still seeing the ads.
Does Listronic remember the prices, store and quantity for next time? That would make shopping so much easier, since I would know where to shop cheaper. It would be nice if it suggested that anyhow
/Marcus
Anonymous2017-09-17 11:23
Has the answer
Hi Marcus,
right now this option is not avaliable, but there is a strong possibility that we will introduce this feature in the future.
I create a list name. Put some items in it. Want to add onto that list. Do not want to create a new list just update an already created list. How can I do that? Not possible?
Anonymous2017-12-08 14:14
Has the answer
To add products to existing list you have to tap the plus sign visible in the list view. You will be moved to adding view and be able to add additional items.
If you don't see the plus sign that opens adding view or you have any other problem, please contact us using "feedback" option from an app.
Am just getting used to this app..think I might like it BUT am now getting contacts, msgs. From ppl I don't know and zzDONT WANT YO KNOW.... PLEADE TELL ME HOW YO ININSTALL THID APP OR HOW TO BL OCK THESE UNWANTED CONTACTS..THANX
My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?
Anonymous2017-10-18 17:54
Has the answer
Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.
I want to know if you have a way to put your popular list in alphabetical order? I know how to on my selected list. Is there a way to do this on the popular list so I don't have duplicate items with similar names?
Listonic has been awesome, My wife can add to the list on her phone, and I can access it on my phone at the store, however, we have not been able to log in the last few days, is there a problem with the server?
Email notifications question New
Hi, I like the Listonic app. I get app notifications every time I receive new shopping lists but I also receive emails every time. I try to turn off emails but I can't find how. Can you please tell me how to turn off email notifications. I want to keep only app notifications. Don't need both.
Lists suggestion New
I would like to make another list so that I have 2 lists one for groceries and a tax giving to get list?
New items suggestion New
How can I add new items that are not on your template? Would this also work for adding sub-headings?
Geoff Parker
My list disappeared suggestion New
I cannot access my list from any phones
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl
In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
New phone suggestion New
How do I transfer list to my new phone?
All you have to do is to log onto your account, list will transfer automatically.
Some questions (remove ads, bulk import, merge lists) question New
Some questions
- how can I get the ads removed? upgrade?
- in the web version, if I copy and paste a text list into Listonic, Listonic intelligently creates individual products, but doing the same thing in the web version does not. Can you fix that, please? I have written lists that I copy and paste all the time.
- I have two lists, for two different stores. I'd like to create a master list using a merge function.
Thank you
How do you buy a lifetime subscription in the app? suggestion New
Hi,
thanks for contacting us. All our premium option can be bought using a premium feature in an app.
If you have any problem with this please contact us via "send feedback" option implemented in the app. Describe what exactly is happening when you try to buy a lifetime subscription and we will help you.
Lists no longer syncing? suggestion New
My husband and I have been using Listonic for quite some time, but now they are no longer syncing. We've tried sending invitations again to each other, rebooting our phones, nothing works. Can you help?
Things like that shouldn't happen, we're sorry. Please contact us via "feedback" option in app, we will try to help you.
Disappearing list suggestion New
What keeps happening? Need my list! Help!
Premium $15 not working suggestion New
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
I have paid for the app suggestion New
But I still have advertising
Hi,
to check what is happening please contact us using "send feedback" option in the app. In your message send as your email/login and your order ID. We need this information to be able to check what is happening and why you still seeing the ads.
Add suggestion New
How do you add someone when they just got the app . When looking for the person they don't pop up
Remember data suggestion New
Hi
Does Listronic remember the prices, store and quantity for next time? That would make shopping so much easier, since I would know where to shop cheaper. It would be nice if it suggested that anyhow
/Marcus
Hi Marcus,
right now this option is not avaliable, but there is a strong possibility that we will introduce this feature in the future.
Adding to an existing list suggestion New
I create a list name. Put some items in it. Want to add onto that list. Do not want to create a new list just update an already created list. How can I do that? Not possible?
To add products to existing list you have to tap the plus sign visible in the list view. You will be moved to adding view and be able to add additional items.
If you don't see the plus sign that opens adding view or you have any other problem, please contact us using "feedback" option from an app.
Shoppinh list suggestion New
Am just getting used to this app..think I might like it BUT am now getting contacts, msgs. From ppl I don't know and zzDONT WANT YO KNOW.... PLEADE TELL ME HOW YO ININSTALL THID APP OR HOW TO BL OCK THESE UNWANTED CONTACTS..THANX
how do I sign in? suggestion New
I mistakenly signed out -
how do I now sign back in?
thanks!
Suggested items question New
How can I remove items from suggested list?
Numbers after my entry names suggestion New
My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?
Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.
Let us know if everything is ok.
Make search easier suggestion New
I want to know if you have a way to put your popular list in alphabetical order? I know how to on my selected list. Is there a way to do this on the popular list so I don't have duplicate items with similar names?
Single grocery list suggestion New
Is it possible to put items from separate lists in to one main shopping list?
Moving items within a list suggestion New
It will really help if one is able to move items within a list itself, and not only o another list
cannot connect to server error New
Listonic has been awesome, My wife can add to the list on her phone, and I can access it on my phone at the store, however, we have not been able to log in the last few days, is there a problem with the server?
Different options for other lists suggestion New
I like you whole concept and the layout. Is there other lists besides groceries that I can choose from to use?
When I change a list that I've shared does the list change with the person I shared with? suggestion New
When I change a list that I've shared does the list change with the person I shared with?
No longer works suggestion New
I just updated my Listonic app and now it won’t even open up when I tap it. Something happened with the update