I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney
Correct- BigDreamer7@comcast.net I just paid for a month free off adds on one of them.
Please help
Karl Alt
Anonymous2018-03-22 17:03
Has the answer
Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.
To check what is happaning you have to contact us using "send feedback" option in the app. Thanks to this we will get information about your phone and account that is necessary to investigate this problem. If you bought premium using Google Play, we also need your order ID which you will find on https://payments.google.com/
When we receive this information, we will be able to solve the problem.
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
It's great I can enter the item as I think of it but it won't necessarily be in the right order once I've completed it. Is there any way i can organise the list in shop order to make my shopping quicker?
I want to know if you have a way to put your popular list in alphabetical order? I know how to on my selected list. Is there a way to do this on the popular list so I don't have duplicate items with similar names?
I paid for the ad free version and I'm still getting ads. $15
Anonymous2018-09-07 00:28
Has the answer
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, we have to know your Payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#. Please send it to us using "send feedback" option in th app settings.
When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.
How long are the deleted lists kept for? Will it display the date it was made?
Im trying to streamline ordering for my restaurant, but i need to keep ordering lists in case the supplier fogets something. It also needs the date so i can check the invoice sent against the order i made
After I've created my shopping list, I like that when I purchase something I can check it off and it disappears from the list. It gives me a sense of accomplishment and lets me know how many more things I need to get before I can go home.
However, how do I restore everything in the list for the next shopping trip? I need to start with a fresh, complete list. Of course, before I go shopping, I can check off "as purchased" the items that I don't need at this particular time.
Hi, I like the Listonic app. I get app notifications every time I receive new shopping lists but I also receive emails every time. I try to turn off emails but I can't find how. Can you please tell me how to turn off email notifications. I want to keep only app notifications. Don't need both.
To share a list via app.listonic.com, you have to:
1. Go to view of all lists.
2. Highlight a list you want to share.
3. Look for 3 dots icon, then click on it.
4. Click on share option
5. Follow instructions.
Correct email address suggestion New
I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney
Correct- BigDreamer7@comcast.net
I just paid for a month free off adds on one of them.
Please help
Karl Alt
Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.
Single grocery list suggestion New
Is it possible to put items from separate lists in to one main shopping list?
Volta da chata suggestion New
Ads suggestion New
I paid and ads still appear. Please help.
Nathan
To check what is happaning you have to contact us using "send feedback" option in the app. Thanks to this we will get information about your phone and account that is necessary to investigate this problem. If you bought premium using Google Play, we also need your order ID which you will find on https://payments.google.com/
When we receive this information, we will be able to solve the problem.
Delete suggestion New
How can I delete an article permanent ?
Archive suggestion New
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
Thank you!
Restoring lists suggestion New
Can I restore my lists after reinstalling Listonic on a new phone?
Reorder/Reorganise the list question New
It's great I can enter the item as I think of it but it won't necessarily be in the right order once I've completed it. Is there any way i can organise the list in shop order to make my shopping quicker?
Add suggestion New
How do you add someone when they just got the app . When looking for the person they don't pop up
Make search easier suggestion New
I want to know if you have a way to put your popular list in alphabetical order? I know how to on my selected list. Is there a way to do this on the popular list so I don't have duplicate items with similar names?
Ads error New
I paid for the ad free version and I'm still getting ads. $15
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, we have to know your Payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#. Please send it to us using "send feedback" option in th app settings.
Syncing My Grocery Lists with my Windows 10 PCs suggestion New
Hello,
I just installed your Grocery List App.
Is there a way to Sync My Grocery Lists with my Windows 10 PCs.
Thank you,
John in Vermont
Consulta suggestion New
Como le pongo precios a los productos?
Query suggestion New
How do i change the currency sign? Thanks
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My category logos in my shopping lists are all grayed out.
How do I correct this?
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I accidentally signed out of my premium prescription app, how do I sign back in?
Help editing my advanced settings suggestion New
When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.
Deleted list suggestion New
How long are the deleted lists kept for? Will it display the date it was made?
Im trying to streamline ordering for my restaurant, but i need to keep ordering lists in case the supplier fogets something. It also needs the date so i can check the invoice sent against the order i made
Listonic suggestion New
How do i make a second list?
Restoring items for the next shopping trip question New
After I've created my shopping list, I like that when I purchase something I can check it off and it disappears from the list. It gives me a sense of accomplishment and lets me know how many more things I need to get before I can go home.
However, how do I restore everything in the list for the next shopping trip? I need to start with a fresh, complete list. Of course, before I go shopping, I can check off "as purchased" the items that I don't need at this particular time.
discount suggestion New
discount options- like
-buy1get1free
-discount coupon
UPC scanner suggestion New
Be able to add items by scanning UPC code
Email notifications question New
Hi, I like the Listonic app. I get app notifications every time I receive new shopping lists but I also receive emails every time. I try to turn off emails but I can't find how. Can you please tell me how to turn off email notifications. I want to keep only app notifications. Don't need both.
Multiple lists question New
How do I create multiple lists? I shop at a variety of stores.
Send list suggestion New
How do I send my list to someone else phone
To share a list via app.listonic.com, you have to:
1. Go to view of all lists.
2. Highlight a list you want to share.
3. Look for 3 dots icon, then click on it.
4. Click on share option
5. Follow instructions.