0 votes

Compare prices question New


Anonymous 2018-01-20 22:10
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0 votes

Shared list change suggestion New

My husband has a new phone number. How do I edit my shared list?


Anonymous 2017-12-08 18:01
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0 votes

Sorting a List suggestion New

How do I get the items I checked to show up at the top of the list


Anonymous 2018-01-20 15:47
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0 votes

Pasek postepu suggestion New

Czy ktokolwiek do tej pory zwrocil uwagę na szerokość Paska postępu ? Gdy jest on szerokości kilku pikseli jego istnienie w ogóle nie ma sensu. absolutnie nie widać czy jest zielony czy szary albo cały tło pod lista powinno zmieniać swój odcień albo w ogóle zrezygnować.


Anonymous 2018-05-29 23:03
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0 votes

After I've created my shopping list, I like that when I purchase something I can check it off and it disappears from the list. It gives me a sense of accomplishment and lets me know how many more things I need to get before I can go home.

However, how do I restore everything in the list for the next shopping trip? I need to start with a fresh, complete list. Of course, before I go shopping, I can check off "as purchased" the items that I don't need at this particular time.


Anonymous 2018-06-30 03:22
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0 votes

Delete suggestion New

How can I delete an article permanent ?


Anonymous 2018-06-08 10:03
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0 votes

Number suggestion New

,my home page icon has a number on it. What does It mean,and how do I access it


Anonymous 2017-12-16 19:04
Has the answer

There is a bug in our notification system that causing this symbol to pop up on Listonic icon. We are solving this so it will never happen again.

In the meantime, the easiest way to get rid of this icon is to reinstall the app.

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0 votes

How do you do smart sorting by store isles, as showed in your advertisement


Anonymous 2017-12-22 16:44
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0 votes

Send list suggestion New

How do I send my list to someone else phone


Anonymous 2017-10-15 20:44
Has the answer

To share a list via app.listonic.com, you have to:
1. Go to view of all lists.
2. Highlight a list you want to share.
3. Look for 3 dots icon, then click on it.
4. Click on share option
5. Follow instructions.

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0 votes

Logging in suggestion New

Can you help[ please? I am having a real problem logging in to my new account. I set the programme up yesterday using my google mail account but using the same information I cannot get into the account on my mobile. I am using correct information to log in but it doesn't seem to recognize it

Thanks


Anonymous 2016-07-26 10:33
Has the answer

Hi, sorry for that. We will try to help you as soon as it is possible. To do that we need information about your account and email. Please write to us on support@listonic.pl and we will check what is happening.

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0 votes

I paid $15 to get rid of the advertising. But the ads are still there.


Anonymous 2018-09-12 19:15
Has the answer

Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.

To resolve this, please contact us by "send feedback" option in the app. In your message please give us your payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#.
When we get this information we will be able to check what is happening and fix the problem.

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0 votes

how do I delete an item to not show in favorites or popular, and generally edit the popular items list?


Anonymous 2018-02-02 15:46
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0 votes

List suggestion New

I got a new phone

I tried to login and then download my old list but I'm didn't work. Any way to get that list?


Anonymous 2018-06-09 11:26
Has the answer

Hi,
Thanks for contacting us. I'm really sorry that you have a problem with login into your account.
First of all, make sure that you use the right account. In most cases, this kind of problems are caused by signing into the wrong account ;)
If you are certain that you use a correct account and you still don't see your lists, please contact us using a "send feedback" option in the app. This way we get information about your phone and app that we need to check what is happaning. In your email add information about the account you are using (it's login/or email).

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0 votes

This program would be much more useful if it were able to have the ability to create sub-lists within a list. For instance, if I had a list of first aid or medical supplies then I could have sub-lists (e.g. Car kit, trauma kit, personal kit) that could, among other things, be used as a simple inventory.


Anonymous 2017-09-04 21:56
Has the answer

Thank you for your suggestion, we will think about implementing it.

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0 votes

Not insync suggestion New

In our family we use a iphone and samsung. Some lists are in sync and other appear not to be insync.
The list is on both device visible, shared and editable. All lists have been created on the samsung.
Things which are added to the list are only visible on the samsung for some of the lists
Any idea how we can resolve this?


Anonymous 2018-08-13 22:21
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0 votes

Mobile app sharing suggestion New

Wife has email shared lists. I can see them on laptop but they dont show on mobile app. How can I see them?


Anonymous 2018-04-10 04:36
Has the answer

Hi,
to see the list you have to log into your account. Then you will have access to all your lists. Please make sure that you log into the same account you use on our website.
If you continue to have problems with seeing the lists, please contact us using help options available in the application. In your email. In your message give us the name of your list and information about your wife's account (her login/email)

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0 votes

Push up notifications question New

Hello guys,

I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....

I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!


Anonymous 2018-03-12 23:32
Has the answer

Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.

Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.

In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.

In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.

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0 votes

category suggestion New

Can you change the name of a category or add new ones?


Anonymous 2017-11-03 12:52
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0 votes

Same as title of this email


Anonymous 2018-03-16 00:36
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0 votes

The password reset does not work every time I try to submit I receive an error saying unfortunately password change did not succeed please try again


Anonymous 2018-05-25 16:01
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0 votes

It would be great to have euro's and other currencies in list.


Anonymous 2018-04-05 13:17
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0 votes

My wife and I were able to sink our lists before but now we got new phones and it doesn't seem like we can. Can you help?


Anonymous 2017-12-25 20:03
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0 votes

Correct email address suggestion New

I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney

Correct- BigDreamer7@comcast.net
I just paid for a month free off adds on one of them.
Please help
Karl Alt


Anonymous 2018-03-22 17:03
Has the answer

Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.

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0 votes

How to add items? suggestion New


Anonymous 2017-11-02 13:59
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0 votes

I tried to setup a account and it keeps telling me my email is already in use, I just downloaded the app for the first time and then I go to reset the password and even after doing that it still says invalid password try again and doesnt work why is this happening and why cant i create an account


Anonymous 2018-09-18 08:16
Has the answer

Hi,
if you have a problem with account creation please contact us at support@listonic.com. Please send us an email you used to create an account. We also need information about the device you used. With this information, we will be able to help you.

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