When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.
I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney
Correct- BigDreamer7@comcast.net I just paid for a month free off adds on one of them.
Please help
Karl Alt
Anonymous2018-03-22 17:03
Has the answer
Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Anonymous2018-06-09 03:46
Has the answer
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
I love how smooth the synchronization works. Just 2 minor things would make the experience even better.
•Indicator that someone is changing the list
If someone is typing or searching an item in a shared list, and if someone from the other end has the list open let them see a small indicator that someone is editing the list at this time.
•Item questions
It happens a lot that you just add something but forget to specify the quantity. It would be helpful if in a shared list you could maybe hold or slide an item and attach a question to it. And as you do the other ends should recieve a notification, and when browsing the list a small indicator or a question mark next to the very item and when answered or deleted, the asking end should get a notification (if enabled) and in the list maybe exclamation mark or something which would indicate an answered question.
This feature indeed would be useful, but it's important to make it seamless so it won't get in the way in a normal use.
I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?
Anonymous2017-11-15 00:45
Has the answer
Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#
When we get your payment ID, we will be able to check, what exactly is happening with your subscription.
I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.
Having multiple list suggestion New
When I go shopping I usually have a list for each store is this possible with your app?
Ln
Eliminate duplicates suggestion New
Please eliminate duplicates from lists.
Help editing my advanced settings suggestion New
When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.
Correct email address suggestion New
I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney
Correct- BigDreamer7@comcast.net
I just paid for a month free off adds on one of them.
Please help
Karl Alt
Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.
Premium $15 not working suggestion New
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
My list disappeared suggestion New
I cannot access my list from any phones
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl
In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
Separate shopping lists suggestion New
I need to know how to create separate list for each store I want to shop with.
"*Name* is making chages to thi list..." suggestion New
I love how smooth the synchronization works. Just 2 minor things would make the experience even better.
•Indicator that someone is changing the list
If someone is typing or searching an item in a shared list, and if someone from the other end has the list open let them see a small indicator that someone is editing the list at this time.
•Item questions
It happens a lot that you just add something but forget to specify the quantity. It would be helpful if in a shared list you could maybe hold or slide an item and attach a question to it. And as you do the other ends should recieve a notification, and when browsing the list a small indicator or a question mark next to the very item and when answered or deleted, the asking end should get a notification (if enabled) and in the list maybe exclamation mark or something which would indicate an answered question.
This feature indeed would be useful, but it's important to make it seamless so it won't get in the way in a normal use.
Sharing the list suggestion New
Dear Sir or Madam
How can I share the list with somebody else on his / her cellphone?
How to cancel subscription error New
I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?
Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#
When we get your payment ID, we will be able to check, what exactly is happening with your subscription.
Share other than email suggestion New
If I can share my list other than email, i.e. whatsapp etc so it will be so good. Can you please do that.
Add suggestion New
How do you add someone when they just got the app . When looking for the person they don't pop up
Logging in suggestion New
I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.
Request suggestion New
I would like to prioritize and/or apply due dates to items.
Creating or changing labels would be good. I could use that to prioritize
smart phone suggestion New
cant install on Huawei LEO-BX9 smartwatch, not on google play
category suggestion New
Can you change the name of a category or add new ones?
log in suggestion New
I am trying to log in on my tablet and want to sync phone & tablet
Hello, what is the problem? When you log on the same account on your tablet, you will automatically sync with lists on your phone.
Sync suggestion New
How do I sync isotonic lists from tablet to phone
voice suggestion New
i can t find a voice record tool on the app.
discount suggestion New
discount options- like
-buy1get1free
-discount coupon
Pricing suggestion New
It would be nice if the prices of the items I enter were saved so when I make my next list I can see how much I am spending.
Lists suggestion New
I would like to make another list so that I have 2 lists one for groceries and a tax giving to get list?
Consulta suggestion New
Como le pongo precios a los productos?
Bat code suggestion New
Does this program allow me to scan a barcode on an item or rather than type it in
Dates suggestion New
Is there any way I can add days of the week to one list( ex. Monday, Tues, Wed)?