When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.
Hi,
I have a premium account with you and just got a new phone. I've installed the app, but haven't been able to figure out how to connect my Listonic account with it. Help please. LOVE Listonic, have used it for many years. Was happy to buy the Premium to support you folks.
It's great I can enter the item as I think of it but it won't necessarily be in the right order once I've completed it. Is there any way i can organise the list in shop order to make my shopping quicker?
I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.
As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.
I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....
I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!
Anonymous2018-03-12 23:32
Has the answer
Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.
Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.
In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.
In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.
1) I can't add prices using the web app.
2) I am primarily a keyboard user. As I tab through the list, I cannot see where my focus is, and so I don't know when to click so that I can edit an item, delete an item, or add a new item.
3) When I turn on an extension that supplies a focus indicator, and tab through each item, I will get to "Delete" and then "Edit", but the visual order of the icons is "Edit" and then "Delete".
4) When I click "Edit" and then tab through the fields in the form, if I tab past Cancel, I wind up on "Delete" for the next item. I should not be able to leave the form without clicking "OK" or "Cancel".
I am a web developer, and I am interested in working on this app for free, if you are willing to take me on.
Wife has email shared lists. I can see them on laptop but they dont show on mobile app. How can I see them?
Anonymous2018-04-10 04:36
Has the answer
Hi,
to see the list you have to log into your account. Then you will have access to all your lists. Please make sure that you log into the same account you use on our website.
If you continue to have problems with seeing the lists, please contact us using help options available in the application. In your email. In your message give us the name of your list and information about your wife's account (her login/email)
If you want to cancel your subscription you can do this by Google Play/App Store. If you android user you may also write to us at support@listonic.com and send us your order ID. We will cancel your subscription for you.
My husband originally shared a Groceries list with me. I had to reset my phone and after I logged back into Listonic, his item additions aren't showing up in my list. ???
I have an outstanding invite, sent in error to an email that no longer exists. When I long press and select Delete Friend the invite/friend does not delete.
Help!
Can't see my lists after login. suggestion New
I had to reset my phone, so I need to log
Help editing my advanced settings suggestion New
When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.
Adding my Listonic list to my new phone question New
Hi,
I have a premium account with you and just got a new phone. I've installed the app, but haven't been able to figure out how to connect my Listonic account with it. Help please. LOVE Listonic, have used it for many years. Was happy to buy the Premium to support you folks.
Thx
Judi Bryan
How to scan an item into my shopping list suggestion New
I can not find anywhere were I can scan an item into my shopping list even though I believe this app has that ability?
When adding an item, you have a barcode icon on the top of your screen.
Reorder/Reorganise the list question New
It's great I can enter the item as I think of it but it won't necessarily be in the right order once I've completed it. Is there any way i can organise the list in shop order to make my shopping quicker?
Make maximum password length reasonable, please. suggestion New
I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.
As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.
smart phone suggestion New
cant install on Huawei LEO-BX9 smartwatch, not on google play
New items suggestion New
How can I add new items that are not on your template? Would this also work for adding sub-headings?
Geoff Parker
Push up notifications question New
Hello guys,
I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....
I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!
Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.
Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.
In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.
In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.
Website Needs updating question New
Hi,
1) I can't add prices using the web app.
2) I am primarily a keyboard user. As I tab through the list, I cannot see where my focus is, and so I don't know when to click so that I can edit an item, delete an item, or add a new item.
3) When I turn on an extension that supplies a focus indicator, and tab through each item, I will get to "Delete" and then "Edit", but the visual order of the icons is "Edit" and then "Delete".
4) When I click "Edit" and then tab through the fields in the form, if I tab past Cancel, I wind up on "Delete" for the next item. I should not be able to leave the form without clicking "OK" or "Cancel".
I am a web developer, and I am interested in working on this app for free, if you are willing to take me on.
Thank you,
ClaireElaine -- claireelaine.molnar@gmail.com
Mobile app sharing suggestion New
Wife has email shared lists. I can see them on laptop but they dont show on mobile app. How can I see them?
Hi,
to see the list you have to log into your account. Then you will have access to all your lists. Please make sure that you log into the same account you use on our website.
If you continue to have problems with seeing the lists, please contact us using help options available in the application. In your email. In your message give us the name of your list and information about your wife's account (her login/email)
Cant find another list i made called "to do" suggestion New
Same as title of this email
voice suggestion New
i can t find a voice record tool on the app.
Sync suggestion New
How do I sync isotonic lists from tablet to phone
Pricing suggestion New
It would be nice if the prices of the items I enter were saved so when I make my next list I can see how much I am spending.
Prices suggestion New
How do you get the prices to show? I've only just downloaded the app, trying to figure everything out.
Sharing the list suggestion New
Dear Sir or Madam
How can I share the list with somebody else on his / her cellphone?
How can I change the language? suggestion New
I'd like to manage the program in Spanish.
Receving lists question New
Wufe shared lists U can see un my emaul but canr see on mi ile app hiw do i get these
Listonic suggestion New
How do i make a second list?
Scanning barcode suggestion New
In this app, how is it that I can scan an item in order to put it on my shopping list? Thank you for your help.
Tax suggestion New
Where do put in the sales tax rate ?
cancel suggestion New
i would like to cancel my subscription...
If you want to cancel your subscription you can do this by Google Play/App Store. If you android user you may also write to us at support@listonic.com and send us your order ID. We will cancel your subscription for you.
List Sharing Trouble question New
My husband originally shared a Groceries list with me. I had to reset my phone and after I logged back into Listonic, his item additions aren't showing up in my list. ???
Delete Friend question New
I have an outstanding invite, sent in error to an email that no longer exists. When I long press and select Delete Friend the invite/friend does not delete.
Help!