I have tried several times to reset my password. I get the email with the link but every single times the reset fails while entering the new password:
'Unfortunately password change did not succeed, please try again'.
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Anonymous2018-06-09 03:46
Has the answer
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
Listonic has been awesome, My wife can add to the list on her phone, and I can access it on my phone at the store, however, we have not been able to log in the last few days, is there a problem with the server?
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
Password reset error New
Dear,
I have tried several times to reset my password. I get the email with the link but every single times the reset fails while entering the new password:
'Unfortunately password change did not succeed, please try again'.
Can you explain what can be done?
Frank Vissotsky
Fvissotsky@gmail.com
discount suggestion New
discount options- like
-buy1get1free
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Premium $15 not working suggestion New
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
cannot connect to server error New
Listonic has been awesome, My wife can add to the list on her phone, and I can access it on my phone at the store, however, we have not been able to log in the last few days, is there a problem with the server?
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Sometimes.when I enter an item it won't allow me to put a category
Share other than email suggestion New
If I can share my list other than email, i.e. whatsapp etc so it will be so good. Can you please do that.
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Sorting categories suggestion New
I would like to sort the categories as the aisles in my store. How do I do that?
My list disappeared suggestion New
I cannot access my list from any phones
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl
In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
Catagories question New
Can I add a new category? such as "deli"?