If you want to cancel your subscription you can do this by Google Play/App Store. If you android user you may also write to us at support@listonic.com and send us your order ID. We will cancel your subscription for you.
Wife has email shared lists. I can see them on laptop but they dont show on mobile app. How can I see them?
Anonymous2018-04-10 04:36
Has the answer
Hi,
to see the list you have to log into your account. Then you will have access to all your lists. Please make sure that you log into the same account you use on our website.
If you continue to have problems with seeing the lists, please contact us using help options available in the application. In your email. In your message give us the name of your list and information about your wife's account (her login/email)
To check what is happaning you have to contact us using "send feedback" option in the app. Thanks to this we will get information about your phone and account that is necessary to investigate this problem. If you bought premium using Google Play, we also need your order ID which you will find on https://payments.google.com/
When we receive this information, we will be able to solve the problem.
I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.
As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.
I want to be able to create a shopping list on the desktop and phone. But, I can only edit items on the phone and not on the desktop. Am I missing something somewhere?
Can you help[ please? I am having a real problem logging in to my new account. I set the programme up yesterday using my google mail account but using the same information I cannot get into the account on my mobile. I am using correct information to log in but it doesn't seem to recognize it
Thanks
Anonymous2016-07-26 10:33
Has the answer
Hi, sorry for that. We will try to help you as soon as it is possible. To do that we need information about your account and email. Please write to us on support@listonic.pl and we will check what is happening.
Czy ktokolwiek do tej pory zwrocil uwagę na szerokość Paska postępu ? Gdy jest on szerokości kilku pikseli jego istnienie w ogóle nie ma sensu. absolutnie nie widać czy jest zielony czy szary albo cały tło pod lista powinno zmieniać swój odcień albo w ogóle zrezygnować.
Hi,
to check what is happening please contact us using "send feedback" option in the app. In your message send as your email/login and your order ID. We need this information to be able to check what is happening and why you still seeing the ads.
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
My husband and I have been using Listonic for quite some time, but now they are no longer syncing. We've tried sending invitations again to each other, rebooting our phones, nothing works. Can you help?
Anonymous2017-10-10 16:21
Has the answer
Things like that shouldn't happen, we're sorry. Please contact us via "feedback" option in app, we will try to help you.
Am just getting used to this app..think I might like it BUT am now getting contacts, msgs. From ppl I don't know and zzDONT WANT YO KNOW.... PLEADE TELL ME HOW YO ININSTALL THID APP OR HOW TO BL OCK THESE UNWANTED CONTACTS..THANX
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
cancel suggestion New
i would like to cancel my subscription...
If you want to cancel your subscription you can do this by Google Play/App Store. If you android user you may also write to us at support@listonic.com and send us your order ID. We will cancel your subscription for you.
Mobile app sharing suggestion New
Wife has email shared lists. I can see them on laptop but they dont show on mobile app. How can I see them?
Hi,
to see the list you have to log into your account. Then you will have access to all your lists. Please make sure that you log into the same account you use on our website.
If you continue to have problems with seeing the lists, please contact us using help options available in the application. In your email. In your message give us the name of your list and information about your wife's account (her login/email)
Ads suggestion New
I paid and ads still appear. Please help.
Nathan
To check what is happaning you have to contact us using "send feedback" option in the app. Thanks to this we will get information about your phone and account that is necessary to investigate this problem. If you bought premium using Google Play, we also need your order ID which you will find on https://payments.google.com/
When we receive this information, we will be able to solve the problem.
Make maximum password length reasonable, please. suggestion New
I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.
As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.
How do I edit an item on a desktop? question New
I want to be able to create a shopping list on the desktop and phone. But, I can only edit items on the phone and not on the desktop. Am I missing something somewhere?
Logging in suggestion New
Can you help[ please? I am having a real problem logging in to my new account. I set the programme up yesterday using my google mail account but using the same information I cannot get into the account on my mobile. I am using correct information to log in but it doesn't seem to recognize it
Thanks
Hi, sorry for that. We will try to help you as soon as it is possible. To do that we need information about your account and email. Please write to us on support@listonic.pl and we will check what is happening.
How to add items? suggestion New
Pasek postepu suggestion New
Czy ktokolwiek do tej pory zwrocil uwagę na szerokość Paska postępu ? Gdy jest on szerokości kilku pikseli jego istnienie w ogóle nie ma sensu. absolutnie nie widać czy jest zielony czy szary albo cały tło pod lista powinno zmieniać swój odcień albo w ogóle zrezygnować.
Password suggestion New
How do i change my Password?
In settings you will find an option to change your password.
Categories suggestion New
Now you've added right to left writing, how about adding Halal and Kosher categories?
Deletions? suggestion New
How do you delete items
While using app version, the product you want to delete will have on the right side trash bin icon, after clicking on it the item will dissapear.
Multiple lists question New
How do I create multiple lists? I shop at a variety of stores.
Linking device s suggestion New
How do I link my phone with my tablet if they have the same email.
Lists should synchronize automatically. If they don't, contact us via "feedback" option in app.
New phone suggestion New
How do I transfer list to my new phone?
All you have to do is to log onto your account, list will transfer automatically.
Paid suggestion New
I have paid but I still get advertising
Hi,
to check what is happening please contact us using "send feedback" option in the app. In your message send as your email/login and your order ID. We need this information to be able to check what is happening and why you still seeing the ads.
Alexa suggestion New
Any chance you are integrating with Alexa?
Volta da chata suggestion New
Archive suggestion New
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
Thank you!
Red 1 notice suggestion New
Why is there a red 1 alert on app window on my phones home scrern
There is a bug in our notification system that causing this symbol to pop up on Listonic icon. We are solving this so it will never happen again.
In the meantime, the easiest way to get rid of this icon is to reinstall the app.
Lists no longer syncing? suggestion New
My husband and I have been using Listonic for quite some time, but now they are no longer syncing. We've tried sending invitations again to each other, rebooting our phones, nothing works. Can you help?
Things like that shouldn't happen, we're sorry. Please contact us via "feedback" option in app, we will try to help you.
How to edit my list name or title suggestion New
Shoppinh list suggestion New
Am just getting used to this app..think I might like it BUT am now getting contacts, msgs. From ppl I don't know and zzDONT WANT YO KNOW.... PLEADE TELL ME HOW YO ININSTALL THID APP OR HOW TO BL OCK THESE UNWANTED CONTACTS..THANX
My list disappeared suggestion New
I cannot access my list from any phones
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl
In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
Categories suggestion New
Sometimes.when I enter an item it won't allow me to put a category
Amazon suggestion New
Can you add items to the list using the Amazon Echo or other device?