I'm trying to login after resetting my phone. When I enter my email & password, there's no button for login, only Create Account. If I login via FB my lists aren't there. Help!!
I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.
As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
My husband and I have been using Listonic for quite some time, but now they are no longer syncing. We've tried sending invitations again to each other, rebooting our phones, nothing works. Can you help?
Anonymous2017-10-10 16:21
Has the answer
Things like that shouldn't happen, we're sorry. Please contact us via "feedback" option in app, we will try to help you.
Am just getting used to this app..think I might like it BUT am now getting contacts, msgs. From ppl I don't know and zzDONT WANT YO KNOW.... PLEADE TELL ME HOW YO ININSTALL THID APP OR HOW TO BL OCK THESE UNWANTED CONTACTS..THANX
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?
Anonymous2017-11-15 00:45
Has the answer
Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#
When we get your payment ID, we will be able to check, what exactly is happening with your subscription.
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Anonymous2018-06-09 03:46
Has the answer
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?
Anonymous2017-10-18 17:54
Has the answer
Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.
Hi,
thanks for contacting us. All our premium option can be bought using a premium feature in an app.
If you have any problem with this please contact us via "send feedback" option implemented in the app. Describe what exactly is happening when you try to buy a lifetime subscription and we will help you.
Hello.. I was trying to check why mi premium is not active (i bought it some month ago,), but wasnt sure if its 1 time pay or a subscription. Fact is i cant load the premium setting, it keeps loading like a loop and after 30 seconds it says theres a problem, i have to contact the costumer services
Can't see my lists after login. suggestion New
I had to reset my phone, so I need to log
Creating multiple lists? suggestion New
How can you create a different list?
Need to login again question New
I'm trying to login after resetting my phone. When I enter my email & password, there's no button for login, only Create Account. If I login via FB my lists aren't there. Help!!
Make maximum password length reasonable, please. suggestion New
I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.
As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.
Volta da chata suggestion New
Archive suggestion New
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
Thank you!
Red 1 notice suggestion New
Why is there a red 1 alert on app window on my phones home scrern
There is a bug in our notification system that causing this symbol to pop up on Listonic icon. We are solving this so it will never happen again.
In the meantime, the easiest way to get rid of this icon is to reinstall the app.
Deletions? suggestion New
How do you delete items
While using app version, the product you want to delete will have on the right side trash bin icon, after clicking on it the item will dissapear.
Lists no longer syncing? suggestion New
My husband and I have been using Listonic for quite some time, but now they are no longer syncing. We've tried sending invitations again to each other, rebooting our phones, nothing works. Can you help?
Things like that shouldn't happen, we're sorry. Please contact us via "feedback" option in app, we will try to help you.
How to edit my list name or title suggestion New
Shoppinh list suggestion New
Am just getting used to this app..think I might like it BUT am now getting contacts, msgs. From ppl I don't know and zzDONT WANT YO KNOW.... PLEADE TELL ME HOW YO ININSTALL THID APP OR HOW TO BL OCK THESE UNWANTED CONTACTS..THANX
My list disappeared suggestion New
I cannot access my list from any phones
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl
In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
Zinmac61, my wife set us on listonlc to comunicat while shopping but allI get is to start a list, not mix with hers suggestion New
I am mcgramps@gmail.com.
How to cancel subscription error New
I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?
Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#
When we get your payment ID, we will be able to check, what exactly is happening with your subscription.
Categories suggestion New
Sometimes.when I enter an item it won't allow me to put a category
Linking device s suggestion New
How do I link my phone with my tablet if they have the same email.
Lists should synchronize automatically. If they don't, contact us via "feedback" option in app.
How to scan an item into my shopping list suggestion New
I can not find anywhere were I can scan an item into my shopping list even though I believe this app has that ability?
When adding an item, you have a barcode icon on the top of your screen.
Premium $15 not working suggestion New
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
UPCs suggestion New
Can I add items by scanning the UPC (barcode)?
Syncing My Grocery Lists with my Windows 10 PCs suggestion New
Hello,
I just installed your Grocery List App.
Is there a way to Sync My Grocery Lists with my Windows 10 PCs.
Thank you,
John in Vermont
Request suggestion New
I would like to prioritize and/or apply due dates to items.
Creating or changing labels would be good. I could use that to prioritize
Numbers after my entry names suggestion New
My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?
Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.
Let us know if everything is ok.
Can't add any produce items? suggestion New
Can't add any produce items
How do you buy a lifetime subscription in the app? suggestion New
Hi,
thanks for contacting us. All our premium option can be bought using a premium feature in an app.
If you have any problem with this please contact us via "send feedback" option implemented in the app. Describe what exactly is happening when you try to buy a lifetime subscription and we will help you.
Bugged? error New
Hello.. I was trying to check why mi premium is not active (i bought it some month ago,), but wasnt sure if its 1 time pay or a subscription. Fact is i cant load the premium setting, it keeps loading like a loop and after 30 seconds it says theres a problem, i have to contact the costumer services