Sharing a link should make the Link appears in the Language selected in your app/list or at least in a default language like English.
this is probably due to you guys being from Poland/some eastern country but I feel like for the success of this app, that everything should be kept in english.
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
I paid $15 to get rid of the advertising. But the ads are still there.
Anonymous2018-09-12 19:15
Has the answer
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, please contact us by "send feedback" option in the app. In your message please give us your payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#.
When we get this information we will be able to check what is happening and fix the problem.
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Anonymous2018-06-09 03:46
Has the answer
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
I can't log in. It says that "no connection to the server". my internet is ok. Tried restart my phone many times and install this program again but it's nor working. Help please. ☺️
I have two separate lists. In the first list the complete item name doesn't show up while looking at the total items on that list. In the other list it does. How can I correct that? Thanks
To check what is happaning you have to contact us using "send feedback" option in the app. Thanks to this we will get information about your phone and account that is necessary to investigate this problem. If you bought premium using Google Play, we also need your order ID which you will find on https://payments.google.com/
When we receive this information, we will be able to solve the problem.
I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.
When I first started to create my grocery list, category icons were showing ( can for canned goods etc). Now all of those category icons are gone. Can this be fixed?
In our family we use a iphone and samsung. Some lists are in sync and other appear not to be insync.
The list is on both device visible, shared and editable. All lists have been created on the samsung.
Things which are added to the list are only visible on the samsung for some of the lists
Any idea how we can resolve this?
I want to know if you have a way to put your popular list in alphabetical order? I know how to on my selected list. Is there a way to do this on the popular list so I don't have duplicate items with similar names?
Sharing Link Language suggestion New
See Screenshot Attached below.
Sharing a link should make the Link appears in the Language selected in your app/list or at least in a default language like English.
this is probably due to you guys being from Poland/some eastern country but I feel like for the success of this app, that everything should be kept in english.
Would be lovely if this could be integrated.
Greetings
Daniel
Archive suggestion New
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
Thank you!
Ad free version still has ads suggestion New
I paid $15 to get rid of the advertising. But the ads are still there.
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, please contact us by "send feedback" option in the app. In your message please give us your payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#.
When we get this information we will be able to check what is happening and fix the problem.
Receiving a list suggestion New
How do I receive a list from my wife who uses this app. I've used this in the past with her but her latest list is not showing.
Dates suggestion New
Is there any way I can add days of the week to one list( ex. Monday, Tues, Wed)?
Can't see my lists after login. suggestion New
I had to reset my phone, so I need to log
Duplicate checked values suggestion New
Hi,
When a checked item added again using + button it duplicate it ...
Please update me when fixed, i want to use the app
Premium Subscription question New
If i buy the premium subscription, do i only get one license for my account, or can i share the subscription with my family's accounts?
Premium $15 not working suggestion New
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
do not save created items question New
how do I delete an item to not show in favorites or popular, and generally edit the popular items list?
Log in error New
I can't log in. It says that "no connection to the server". my internet is ok. Tried restart my phone many times and install this program again but it's nor working. Help please. ☺️
How to unshare suggestion New
Accidentally added a contact to our personal shopping list.
Total name of item not showing in list view question New
I have two separate lists. In the first list the complete item name doesn't show up while looking at the total items on that list. In the other list it does. How can I correct that? Thanks
Hoe do I correct the date? suggestion New
The Help page is not in English.
Ads suggestion New
I paid and ads still appear. Please help.
Nathan
To check what is happaning you have to contact us using "send feedback" option in the app. Thanks to this we will get information about your phone and account that is necessary to investigate this problem. If you bought premium using Google Play, we also need your order ID which you will find on https://payments.google.com/
When we receive this information, we will be able to solve the problem.
Logging in suggestion New
I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.
Categories suggestion New
When I first started to create my grocery list, category icons were showing ( can for canned goods etc). Now all of those category icons are gone. Can this be fixed?
How to scan an item into my shopping list suggestion New
I can not find anywhere were I can scan an item into my shopping list even though I believe this app has that ability?
When adding an item, you have a barcode icon on the top of your screen.
Red 1 notice suggestion New
Why is there a red 1 alert on app window on my phones home scrern
There is a bug in our notification system that causing this symbol to pop up on Listonic icon. We are solving this so it will never happen again.
In the meantime, the easiest way to get rid of this icon is to reinstall the app.
Not insync suggestion New
In our family we use a iphone and samsung. Some lists are in sync and other appear not to be insync.
The list is on both device visible, shared and editable. All lists have been created on the samsung.
Things which are added to the list are only visible on the samsung for some of the lists
Any idea how we can resolve this?
Message indicated suggestion New
I have a number 1 on the app icon. I can't find a message or list anywhere to open or delete. How do I get rid of it?
Make search easier suggestion New
I want to know if you have a way to put your popular list in alphabetical order? I know how to on my selected list. Is there a way to do this on the popular list so I don't have duplicate items with similar names?
Scanning barcode suggestion New
In this app, how is it that I can scan an item in order to put it on my shopping list? Thank you for your help.
Category icons question New
Why don't I see the category icons on my tablet?
Notification 1 showing suggestion New
What is it and how do I get rid of it?
There is a bug in our notification system that causing this symbol to pop up on Listonic icon. We are solving this so it will never happen again.
In the meantime, the easiest way to get rid of this icon is to reinstall the app.