Hi,
thanks for contacting us. All our premium option can be bought using a premium feature in an app.
If you have any problem with this please contact us via "send feedback" option implemented in the app. Describe what exactly is happening when you try to buy a lifetime subscription and we will help you.
Hello.. I was trying to check why mi premium is not active (i bought it some month ago,), but wasnt sure if its 1 time pay or a subscription. Fact is i cant load the premium setting, it keeps loading like a loop and after 30 seconds it says theres a problem, i have to contact the costumer services
I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?
Anonymous2017-11-15 00:45
Has the answer
Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#
When we get your payment ID, we will be able to check, what exactly is happening with your subscription.
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
I paid for the ad free version and I'm still getting ads. $15
Anonymous2018-09-07 00:28
Has the answer
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, we have to know your Payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#. Please send it to us using "send feedback" option in th app settings.
I create a list name. Put some items in it. Want to add onto that list. Do not want to create a new list just update an already created list. How can I do that? Not possible?
Anonymous2017-12-08 14:14
Has the answer
To add products to existing list you have to tap the plus sign visible in the list view. You will be moved to adding view and be able to add additional items.
If you don't see the plus sign that opens adding view or you have any other problem, please contact us using "feedback" option from an app.
When I first started to create my grocery list, category icons were showing ( can for canned goods etc). Now all of those category icons are gone. Can this be fixed?
Moving items within a list suggestion New
It will really help if one is able to move items within a list itself, and not only o another list
Items on list of things to buy changes. question New
My list of items to buy has often changed while I am shopping. Help
Creating multiple lists? suggestion New
How can you create a different list?
log in suggestion New
I am trying to log in on my tablet and want to sync phone & tablet
Hello, what is the problem? When you log on the same account on your tablet, you will automatically sync with lists on your phone.
Alexa suggestion New
Any chance you are integrating with Alexa?
Amazon suggestion New
Can you add items to the list using the Amazon Echo or other device?
Scanning barcode suggestion New
In this app, how is it that I can scan an item in order to put it on my shopping list? Thank you for your help.
Compare prices question New
Suggested items question New
How can I remove items from suggested list?
How do you buy a lifetime subscription in the app? suggestion New
Hi,
thanks for contacting us. All our premium option can be bought using a premium feature in an app.
If you have any problem with this please contact us via "send feedback" option implemented in the app. Describe what exactly is happening when you try to buy a lifetime subscription and we will help you.
Voice list suggestion New
Where is the microphone after I hit plus
It is not there.
Bugged? error New
Hello.. I was trying to check why mi premium is not active (i bought it some month ago,), but wasnt sure if its 1 time pay or a subscription. Fact is i cant load the premium setting, it keeps loading like a loop and after 30 seconds it says theres a problem, i have to contact the costumer services
New phone suggestion New
How do I transfer list to my new phone?
All you have to do is to log onto your account, list will transfer automatically.
Where are lists stored and backed up? question New
Where are lists stored and backed up?
Can I access my lists if I don't haveWiFi access?
How can I change the language? suggestion New
I'd like to manage the program in Spanish.
Typeface or font size question New
I'd like to be able to change the size of the typeface? Is this possible?
How to cancel subscription error New
I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?
Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#
When we get your payment ID, we will be able to check, what exactly is happening with your subscription.
Receving lists question New
Wufe shared lists U can see un my emaul but canr see on mi ile app hiw do i get these
Single grocery list suggestion New
Is it possible to put items from separate lists in to one main shopping list?
Archive suggestion New
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
Thank you!
Ads error New
I paid for the ad free version and I'm still getting ads. $15
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, we have to know your Payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#. Please send it to us using "send feedback" option in th app settings.
No longer works suggestion New
I just updated my Listonic app and now it won’t even open up when I tap it. Something happened with the update
Linking device s suggestion New
How do I link my phone with my tablet if they have the same email.
Lists should synchronize automatically. If they don't, contact us via "feedback" option in app.
Adding to an existing list suggestion New
I create a list name. Put some items in it. Want to add onto that list. Do not want to create a new list just update an already created list. How can I do that? Not possible?
To add products to existing list you have to tap the plus sign visible in the list view. You will be moved to adding view and be able to add additional items.
If you don't see the plus sign that opens adding view or you have any other problem, please contact us using "feedback" option from an app.
Categories suggestion New
When I first started to create my grocery list, category icons were showing ( can for canned goods etc). Now all of those category icons are gone. Can this be fixed?