My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?
Anonymous2017-10-18 17:54
Has the answer
Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.
In our family we use a iphone and samsung. Some lists are in sync and other appear not to be insync.
The list is on both device visible, shared and editable. All lists have been created on the samsung.
Things which are added to the list are only visible on the samsung for some of the lists
Any idea how we can resolve this?
After I've created my shopping list, I like that when I purchase something I can check it off and it disappears from the list. It gives me a sense of accomplishment and lets me know how many more things I need to get before I can go home.
However, how do I restore everything in the list for the next shopping trip? I need to start with a fresh, complete list. Of course, before I go shopping, I can check off "as purchased" the items that I don't need at this particular time.
Have do I change the default active Alexa list that this skill comes with? I have tried renaming it, when I go back to the app my list is there with a second list called Alexa list. I have also tried deleting it and just using my customised one, but it came back. Any suggestions?
Just reinstalled and can't get past the first message asking me to acknowledge cookies. When I tap, it says no connection.
I prefer this so to other shopping and but can't get in. Ideas?
I paid $15 to get rid of the advertising. But the ads are still there.
Anonymous2018-09-12 19:15
Has the answer
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, please contact us by "send feedback" option in the app. In your message please give us your payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#.
When we get this information we will be able to check what is happening and fix the problem.
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
I tried to login and then download my old list but I'm didn't work. Any way to get that list?
Anonymous2018-06-09 11:26
Has the answer
Hi,
Thanks for contacting us. I'm really sorry that you have a problem with login into your account.
First of all, make sure that you use the right account. In most cases, this kind of problems are caused by signing into the wrong account ;)
If you are certain that you use a correct account and you still don't see your lists, please contact us using a "send feedback" option in the app. This way we get information about your phone and app that we need to check what is happaning. In your email add information about the account you are using (it's login/or email).
James praise New
I am in agreement with pretty much everything that you mentioned entirely! Excellent website document!
Numbers after my entry names suggestion New
My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?
Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.
Let us know if everything is ok.
Not insync suggestion New
In our family we use a iphone and samsung. Some lists are in sync and other appear not to be insync.
The list is on both device visible, shared and editable. All lists have been created on the samsung.
Things which are added to the list are only visible on the samsung for some of the lists
Any idea how we can resolve this?
When I change a list that I've shared does the list change with the person I shared with? suggestion New
When I change a list that I've shared does the list change with the person I shared with?
Restoring items for the next shopping trip question New
After I've created my shopping list, I like that when I purchase something I can check it off and it disappears from the list. It gives me a sense of accomplishment and lets me know how many more things I need to get before I can go home.
However, how do I restore everything in the list for the next shopping trip? I need to start with a fresh, complete list. Of course, before I go shopping, I can check off "as purchased" the items that I don't need at this particular time.
Sink lists with another phone suggestion New
My wife and I were able to sink our lists before but now we got new phones and it doesn't seem like we can. Can you help?
Sending list to someone else question New
I was hoping to send my list to my mom but I can't do that. How may I do this?
Lost lists suggestion New
How do I retrieve lists that I reated before signibg up?
Thanks active Alexa list question New
Have do I change the default active Alexa list that this skill comes with? I have tried renaming it, when I go back to the app my list is there with a second list called Alexa list. I have also tried deleting it and just using my customised one, but it came back. Any suggestions?
Add category question New
Is it possible to add new categories?
How do you edit an entry? question New
Delete suggestion New
How can I delete an article permanent ?
Prices suggestion New
How do you get the prices to show? I've only just downloaded the app, trying to figure everything out.
Category icons question New
Why don't I see the category icons on my tablet?
Android 7 suggestion New
Just reinstalled and can't get past the first message asking me to acknowledge cookies. When I tap, it says no connection.
I prefer this so to other shopping and but can't get in. Ideas?
Ad free version still has ads suggestion New
I paid $15 to get rid of the advertising. But the ads are still there.
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, please contact us by "send feedback" option in the app. In your message please give us your payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#.
When we get this information we will be able to check what is happening and fix the problem.
Add suggestion New
How do you add someone when they just got the app . When looking for the person they don't pop up
Categories suggestion New
Now you've added right to left writing, how about adding Halal and Kosher categories?
Archive suggestion New
Is there a way to archive a list that I can pull up later? I have some great lists for events and such. I lot of thought and detail went into identifying the needs for specific events and/or a travel list. The thing is I don't want to see them every day and I don't want to lose the info I created.
Thank you!
do not save created items question New
how do I delete an item to not show in favorites or popular, and generally edit the popular items list?
UPC scanner suggestion New
Be able to add items by scanning UPC code
smart phone suggestion New
cant install on Huawei LEO-BX9 smartwatch, not on google play
List suggestion New
I got a new phone
I tried to login and then download my old list but I'm didn't work. Any way to get that list?
Hi,
Thanks for contacting us. I'm really sorry that you have a problem with login into your account.
First of all, make sure that you use the right account. In most cases, this kind of problems are caused by signing into the wrong account ;)
If you are certain that you use a correct account and you still don't see your lists, please contact us using a "send feedback" option in the app. This way we get information about your phone and app that we need to check what is happaning. In your email add information about the account you are using (it's login/or email).
Logos not in color suggestion New
My category logos in my shopping lists are all grayed out.
How do I correct this?
Typeface or font size question New
I'd like to be able to change the size of the typeface? Is this possible?