I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.
My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?
Anonymous2017-10-18 17:54
Has the answer
Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.
I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?
Anonymous2017-11-15 00:45
Has the answer
Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#
When we get your payment ID, we will be able to check, what exactly is happening with your subscription.
I would like other categories than what is listed. How do I add them? I may go back to my old list because the categories don't fit all my needs. I have too many items in 'other'.
I love how smooth the synchronization works. Just 2 minor things would make the experience even better.
•Indicator that someone is changing the list
If someone is typing or searching an item in a shared list, and if someone from the other end has the list open let them see a small indicator that someone is editing the list at this time.
•Item questions
It happens a lot that you just add something but forget to specify the quantity. It would be helpful if in a shared list you could maybe hold or slide an item and attach a question to it. And as you do the other ends should recieve a notification, and when browsing the list a small indicator or a question mark next to the very item and when answered or deleted, the asking end should get a notification (if enabled) and in the list maybe exclamation mark or something which would indicate an answered question.
This feature indeed would be useful, but it's important to make it seamless so it won't get in the way in a normal use.
I have two separate lists. In the first list the complete item name doesn't show up while looking at the total items on that list. In the other list it does. How can I correct that? Thanks
Wife has email shared lists. I can see them on laptop but they dont show on mobile app. How can I see them?
Anonymous2018-04-10 04:36
Has the answer
Hi,
to see the list you have to log into your account. Then you will have access to all your lists. Please make sure that you log into the same account you use on our website.
If you continue to have problems with seeing the lists, please contact us using help options available in the application. In your email. In your message give us the name of your list and information about your wife's account (her login/email)
My husband originally shared a Groceries list with me. I had to reset my phone and after I logged back into Listonic, his item additions aren't showing up in my list. ???
Have do I change the default active Alexa list that this skill comes with? I have tried renaming it, when I go back to the app my list is there with a second list called Alexa list. I have also tried deleting it and just using my customised one, but it came back. Any suggestions?
I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.
As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.
Sharing a link should make the Link appears in the Language selected in your app/list or at least in a default language like English.
this is probably due to you guys being from Poland/some eastern country but I feel like for the success of this app, that everything should be kept in english.
My husband and I have been using Listonic for quite some time, but now they are no longer syncing. We've tried sending invitations again to each other, rebooting our phones, nothing works. Can you help?
Anonymous2017-10-10 16:21
Has the answer
Things like that shouldn't happen, we're sorry. Please contact us via "feedback" option in app, we will try to help you.
Isles suggestion New
It would be nice if you could assign your own isles to the items to make it easier to shop
Change/update email used question New
I want to know if there is a way to change/update your email that you used when setting up listonic?
You can change your email on our website app.listonic.com. you will find a feature that allows changing email in your account settings.
Logging in suggestion New
I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.
Numbers after my entry names suggestion New
My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?
Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.
Let us know if everything is ok.
How to add items? suggestion New
Login issues question New
I have tried resetting my password numerous times and still cannot log in. My login username is
sublimmy@outlook.com
Duplicate checked values suggestion New
Hi,
When a checked item added again using + button it duplicate it ...
Please update me when fixed, i want to use the app
Dates suggestion New
Is there any way I can add days of the week to one list( ex. Monday, Tues, Wed)?
How to cancel subscription error New
I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?
Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#
When we get your payment ID, we will be able to check, what exactly is happening with your subscription.
Sorting a List suggestion New
How do I get the items I checked to show up at the top of the list
Add categories suggestion New
I would like other categories than what is listed. How do I add them? I may go back to my old list because the categories don't fit all my needs. I have too many items in 'other'.
"*Name* is making chages to thi list..." suggestion New
I love how smooth the synchronization works. Just 2 minor things would make the experience even better.
•Indicator that someone is changing the list
If someone is typing or searching an item in a shared list, and if someone from the other end has the list open let them see a small indicator that someone is editing the list at this time.
•Item questions
It happens a lot that you just add something but forget to specify the quantity. It would be helpful if in a shared list you could maybe hold or slide an item and attach a question to it. And as you do the other ends should recieve a notification, and when browsing the list a small indicator or a question mark next to the very item and when answered or deleted, the asking end should get a notification (if enabled) and in the list maybe exclamation mark or something which would indicate an answered question.
This feature indeed would be useful, but it's important to make it seamless so it won't get in the way in a normal use.
Cant find another list i made called "to do" suggestion New
Same as title of this email
Red 1 notice suggestion New
Why is there a red 1 alert on app window on my phones home scrern
There is a bug in our notification system that causing this symbol to pop up on Listonic icon. We are solving this so it will never happen again.
In the meantime, the easiest way to get rid of this icon is to reinstall the app.
Total name of item not showing in list view question New
I have two separate lists. In the first list the complete item name doesn't show up while looking at the total items on that list. In the other list it does. How can I correct that? Thanks
Mobile app sharing suggestion New
Wife has email shared lists. I can see them on laptop but they dont show on mobile app. How can I see them?
Hi,
to see the list you have to log into your account. Then you will have access to all your lists. Please make sure that you log into the same account you use on our website.
If you continue to have problems with seeing the lists, please contact us using help options available in the application. In your email. In your message give us the name of your list and information about your wife's account (her login/email)
List Sharing Trouble question New
My husband originally shared a Groceries list with me. I had to reset my phone and after I logged back into Listonic, his item additions aren't showing up in my list. ???
Thanks active Alexa list question New
Have do I change the default active Alexa list that this skill comes with? I have tried renaming it, when I go back to the app my list is there with a second list called Alexa list. I have also tried deleting it and just using my customised one, but it came back. Any suggestions?
Deletions? suggestion New
How do you delete items
While using app version, the product you want to delete will have on the right side trash bin icon, after clicking on it the item will dissapear.
Make maximum password length reasonable, please. suggestion New
I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.
As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.
Sharing Link Language suggestion New
See Screenshot Attached below.
Sharing a link should make the Link appears in the Language selected in your app/list or at least in a default language like English.
this is probably due to you guys being from Poland/some eastern country but I feel like for the success of this app, that everything should be kept in english.
Would be lovely if this could be integrated.
Greetings
Daniel
Separate shopping lists suggestion New
I need to know how to create separate list for each store I want to shop with.
Catagories question New
Can I add a new category? such as "deli"?
Hate new format suggestion New
Lists no longer syncing? suggestion New
My husband and I have been using Listonic for quite some time, but now they are no longer syncing. We've tried sending invitations again to each other, rebooting our phones, nothing works. Can you help?
Things like that shouldn't happen, we're sorry. Please contact us via "feedback" option in app, we will try to help you.