0 votes

Old Version suggestion New

How do I get back to the old version? I could rearrange the order of items within a list in the old version, but I can't do it in the new version.
Mike Heyden nedyeh@gmail.com


Anonymous 2018-05-23 11:43
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0 votes

Alexa skill suggestion New

Hello,

Are you going to develop a connection with Alexa?


Anonymous 2018-04-26 16:53
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0 votes

Not insync suggestion New

In our family we use a iphone and samsung. Some lists are in sync and other appear not to be insync.
The list is on both device visible, shared and editable. All lists have been created on the samsung.
Things which are added to the list are only visible on the samsung for some of the lists
Any idea how we can resolve this?


Anonymous 2018-08-13 22:21
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0 votes

Forget my account data suggestion New

I'm trying to log in a different device (my wife's cellphone) and I don't remember witch account I used.

How I can see my account data?

Thanks


Anonymous 2018-08-15 12:20
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0 votes

Send list suggestion New

How do I send my list to someone else phone


Anonymous 2017-10-15 20:44
Has the answer

To share a list via app.listonic.com, you have to:
1. Go to view of all lists.
2. Highlight a list you want to share.
3. Look for 3 dots icon, then click on it.
4. Click on share option
5. Follow instructions.

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0 votes

I tried to setup a account and it keeps telling me my email is already in use, I just downloaded the app for the first time and then I go to reset the password and even after doing that it still says invalid password try again and doesnt work why is this happening and why cant i create an account


Anonymous 2018-09-18 08:16
Has the answer

Hi,
if you have a problem with account creation please contact us at support@listonic.com. Please send us an email you used to create an account. We also need information about the device you used. With this information, we will be able to help you.

more »
0 votes

I paid $15 to get rid of the advertising. But the ads are still there.


Anonymous 2018-09-12 19:15
Has the answer

Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.

To resolve this, please contact us by "send feedback" option in the app. In your message please give us your payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#.
When we get this information we will be able to check what is happening and fix the problem.

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0 votes

List suggestion New

I got a new phone

I tried to login and then download my old list but I'm didn't work. Any way to get that list?


Anonymous 2018-06-09 11:26
Has the answer

Hi,
Thanks for contacting us. I'm really sorry that you have a problem with login into your account.
First of all, make sure that you use the right account. In most cases, this kind of problems are caused by signing into the wrong account ;)
If you are certain that you use a correct account and you still don't see your lists, please contact us using a "send feedback" option in the app. This way we get information about your phone and app that we need to check what is happaning. In your email add information about the account you are using (it's login/or email).

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0 votes

Login isn't working suggestion New

Hi,
I am able to sign in on my iPhone, but my iPad says the password or username is incorrect. I would like to have my lists on both devices. Please help.


Anonymous 2018-09-16 18:45
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0 votes

Push up notifications question New

Hello guys,

I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....

I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!


Anonymous 2018-03-12 23:32
Has the answer

Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.

Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.

In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.

In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.

more »
0 votes

Connecting to I ternet suggestion New

Got a new modem but can't figure out how to update Listonics.


Anonymous 2018-07-13 06:41
more »
0 votes

My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?


Anonymous 2017-10-18 17:54
Has the answer

Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.

Let us know if everything is ok.

more »
0 votes

Logging in suggestion New

I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.


Anonymous 2018-05-22 05:07
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0 votes

Query suggestion New

How do i change the currency sign? Thanks


Anonymous 2018-04-21 10:04
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0 votes

Suggested items question New

How can I remove items from suggested list?


Anonymous 2018-01-20 18:07
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0 votes

smart phone suggestion New

cant install on Huawei LEO-BX9 smartwatch, not on google play


Anonymous 2017-12-09 18:24
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0 votes

Sync suggestion New

How do I sync isotonic lists from tablet to phone


Anonymous 2018-03-31 13:20
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0 votes

Pricing suggestion New

It would be nice if the prices of the items I enter were saved so when I make my next list I can see how much I am spending.


Anonymous 2017-12-07 22:09
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0 votes

Dates suggestion New

Is there any way I can add days of the week to one list( ex. Monday, Tues, Wed)?


Anonymous 2017-12-06 21:08
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0 votes

Prices suggestion New

How do you get the prices to show? I've only just downloaded the app, trying to figure everything out.


Anonymous 2018-01-21 05:45
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0 votes

Sharing the list suggestion New

Dear Sir or Madam

How can I share the list with somebody else on his / her cellphone?


Anonymous 2018-07-08 21:20
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0 votes

voice suggestion New

i can t find a voice record tool on the app.


Anonymous 2018-03-14 13:02
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0 votes

How do you do smart sorting by store isles, as showed in your advertisement


Anonymous 2017-12-22 16:44
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0 votes

Creating multiple lists? suggestion New

How can you create a different list?


Anonymous 2017-12-30 17:44
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0 votes

I'd like to manage the program in Spanish.


Anonymous 2017-09-27 08:58
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