0 votes

Password reset error New

Dear,

I have tried several times to reset my password. I get the email with the link but every single times the reset fails while entering the new password:
'Unfortunately password change did not succeed, please try again'.

Can you explain what can be done?
Frank Vissotsky
Fvissotsky@gmail.com


Anonymous 2018-06-11 21:52
more »
0 votes

Logging in suggestion New

Can you help[ please? I am having a real problem logging in to my new account. I set the programme up yesterday using my google mail account but using the same information I cannot get into the account on my mobile. I am using correct information to log in but it doesn't seem to recognize it

Thanks


Anonymous 2016-07-26 10:33
Has the answer

Hi, sorry for that. We will try to help you as soon as it is possible. To do that we need information about your account and email. Please write to us on support@listonic.pl and we will check what is happening.

more »
0 votes

Prices suggestion New

How do you get the prices to show? I've only just downloaded the app, trying to figure everything out.


Anonymous 2018-01-21 05:45
more »
0 votes

My Listonics has been working well now for quite sometime. I have not had any problems with it until today. I really love the app. It has been perfect for me and my husband. I woke up today and all of my list names have a set of numbers after them. It makes it harder for me to find my lists, since they all kind of look alike. If I open the last it appears correctly at the top. If I try to rename it, it appears correctly and if I delete the name and retype it out once again la numbers after the name. Restarting my phone did not fix it. I have a Samsung galaxy 5. Any suggestions?


Anonymous 2017-10-18 17:54
Has the answer

Sorry for your troubles. Please update the app and everything will be ok, the hotfix was implemented very soon after the bug occurred.

Let us know if everything is ok.

more »
0 votes

Hello,
For some reason, when i go into a catalog and press an item it doesn't add it to my list.
Is it a bug ? Or something i am doing wrong?
Thank you


Anonymous 2018-03-23 11:02
more »
0 votes

Single grocery list suggestion New

Is it possible to put items from separate lists in to one main shopping list?


Anonymous 2018-08-16 12:06
more »
0 votes

I've tried to delete a person from my share list but they're still there.
What am I doing wrong?
Please help.


Anonymous 2018-08-26 04:33
more »
0 votes

I tried to setup a account and it keeps telling me my email is already in use, I just downloaded the app for the first time and then I go to reset the password and even after doing that it still says invalid password try again and doesnt work why is this happening and why cant i create an account


Anonymous 2018-09-18 08:16
Has the answer

Hi,
if you have a problem with account creation please contact us at support@listonic.com. Please send us an email you used to create an account. We also need information about the device you used. With this information, we will be able to help you.

more »
0 votes

Push up notifications question New

Hello guys,

I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....

I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!


Anonymous 2018-03-12 23:32
Has the answer

Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.

Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.

In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.

In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.

more »
0 votes

I was hoping to send my list to my mom but I can't do that. How may I do this?


Anonymous 2017-12-20 19:07
more »
0 votes

It's great I can enter the item as I think of it but it won't necessarily be in the right order once I've completed it. Is there any way i can organise the list in shop order to make my shopping quicker?


Anonymous 2018-01-03 10:00
more »
0 votes

Isles suggestion New

It would be nice if you could assign your own isles to the items to make it easier to shop


Anonymous 2018-02-22 22:14
more »
0 votes

Listonic suggestion New

How do i make a second list?


Anonymous 2018-01-12 17:46
more »
0 votes


Anonymous 2018-08-06 22:13
more »
0 votes

I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.

As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.


Anonymous 2017-12-28 02:41
more »
0 votes

Add category question New

Is it possible to add new categories?


Anonymous 2018-08-05 03:15
more »
0 votes

Connecting to I ternet suggestion New

Got a new modem but can't figure out how to update Listonics.


Anonymous 2018-07-13 06:41
more »
0 votes

List suggestion New

I got a new phone

I tried to login and then download my old list but I'm didn't work. Any way to get that list?


Anonymous 2018-06-09 11:26
Has the answer

Hi,
Thanks for contacting us. I'm really sorry that you have a problem with login into your account.
First of all, make sure that you use the right account. In most cases, this kind of problems are caused by signing into the wrong account ;)
If you are certain that you use a correct account and you still don't see your lists, please contact us using a "send feedback" option in the app. This way we get information about your phone and app that we need to check what is happaning. In your email add information about the account you are using (it's login/or email).

more »
0 votes

Message indicated suggestion New

I have a number 1 on the app icon. I can't find a message or list anywhere to open or delete. How do I get rid of it?


Anonymous 2018-04-17 06:27
more »
0 votes

Voice list suggestion New

Where is the microphone after I hit plus
It is not there.


Anonymous 2018-05-16 18:41
more »
0 votes

Back up my lists suggestion New

Heya,

I would like to have all my lists somehow backed up asap as my phone screen is damaged and I am not sure how long it'll last. Please advise me how to do this.

Thanks, Monica


Anonymous 2018-07-08 18:39
more »
0 votes

New items suggestion New

How can I add new items that are not on your template? Would this also work for adding sub-headings?
Geoff Parker


Anonymous 2018-07-08 18:30
more »
0 votes

After I've created my shopping list, I like that when I purchase something I can check it off and it disappears from the list. It gives me a sense of accomplishment and lets me know how many more things I need to get before I can go home.

However, how do I restore everything in the list for the next shopping trip? I need to start with a fresh, complete list. Of course, before I go shopping, I can check off "as purchased" the items that I don't need at this particular time.


Anonymous 2018-06-30 03:22
more »
0 votes

My list of items to buy has often changed while I am shopping. Help


Anonymous 2018-07-29 17:21
more »
0 votes

Multiple lists question New

How do I create multiple lists? I shop at a variety of stores.


Anonymous 2018-02-05 17:55
more »
  • Your votes
  • 1 vote(s) remain(s)
Respond to suggestions
listonic
Active Users more »
DianaVamp
HerbN
Jazmac