How do I get back to the old version? I could rearrange the order of items within a list in the old version, but I can't do it in the new version.
Mike Heyden nedyeh@gmail.com
Have do I change the default active Alexa list that this skill comes with? I have tried renaming it, when I go back to the app my list is there with a second list called Alexa list. I have also tried deleting it and just using my customised one, but it came back. Any suggestions?
I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....
I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!
Anonymous2018-03-12 23:32
Has the answer
Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.
Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.
In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.
In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.
I tried to login and then download my old list but I'm didn't work. Any way to get that list?
Anonymous2018-06-09 11:26
Has the answer
Hi,
Thanks for contacting us. I'm really sorry that you have a problem with login into your account.
First of all, make sure that you use the right account. In most cases, this kind of problems are caused by signing into the wrong account ;)
If you are certain that you use a correct account and you still don't see your lists, please contact us using a "send feedback" option in the app. This way we get information about your phone and app that we need to check what is happaning. In your email add information about the account you are using (it's login/or email).
Hi,
to check what is happening please contact us using "send feedback" option in the app. In your message send as your email/login and your order ID. We need this information to be able to check what is happening and why you still seeing the ads.
I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.
Old Version suggestion New
How do I get back to the old version? I could rearrange the order of items within a list in the old version, but I can't do it in the new version.
Mike Heyden nedyeh@gmail.com
Disappearing list suggestion New
What keeps happening? Need my list! Help!
Connecting to I ternet suggestion New
Got a new modem but can't figure out how to update Listonics.
Premium App suggestion New
I accidentally signed out of my premium prescription app, how do I sign back in?
Lists suggestion New
I would like to make another list so that I have 2 lists one for groceries and a tax giving to get list?
Suggested items question New
How can I remove items from suggested list?
Thanks active Alexa list question New
Have do I change the default active Alexa list that this skill comes with? I have tried renaming it, when I go back to the app my list is there with a second list called Alexa list. I have also tried deleting it and just using my customised one, but it came back. Any suggestions?
Zinmac61, my wife set us on listonlc to comunicat while shopping but allI get is to start a list, not mix with hers suggestion New
I am mcgramps@gmail.com.
Push up notifications question New
Hello guys,
I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....
I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!
Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.
Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.
In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.
In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.
List suggestion New
I got a new phone
I tried to login and then download my old list but I'm didn't work. Any way to get that list?
Hi,
Thanks for contacting us. I'm really sorry that you have a problem with login into your account.
First of all, make sure that you use the right account. In most cases, this kind of problems are caused by signing into the wrong account ;)
If you are certain that you use a correct account and you still don't see your lists, please contact us using a "send feedback" option in the app. This way we get information about your phone and app that we need to check what is happaning. In your email add information about the account you are using (it's login/or email).
I have paid for the app suggestion New
But I still have advertising
Hi,
to check what is happening please contact us using "send feedback" option in the app. In your message send as your email/login and your order ID. We need this information to be able to check what is happening and why you still seeing the ads.
Alexa skill suggestion New
Hello,
Are you going to develop a connection with Alexa?
Logging in suggestion New
I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.
smart phone suggestion New
cant install on Huawei LEO-BX9 smartwatch, not on google play
Sync suggestion New
How do I sync isotonic lists from tablet to phone
Pricing suggestion New
It would be nice if the prices of the items I enter were saved so when I make my next list I can see how much I am spending.
Dates suggestion New
Is there any way I can add days of the week to one list( ex. Monday, Tues, Wed)?
Prices suggestion New
How do you get the prices to show? I've only just downloaded the app, trying to figure everything out.
Sharing the list suggestion New
Dear Sir or Madam
How can I share the list with somebody else on his / her cellphone?
voice suggestion New
i can t find a voice record tool on the app.
Smart sorting by store isles suggestion New
How do you do smart sorting by store isles, as showed in your advertisement
Creating multiple lists? suggestion New
How can you create a different list?
How can I change the language? suggestion New
I'd like to manage the program in Spanish.
Receving lists question New
Wufe shared lists U can see un my emaul but canr see on mi ile app hiw do i get these
Shared list change suggestion New
My husband has a new phone number. How do I edit my shared list?