0 votes

This program would be much more useful if it were able to have the ability to create sub-lists within a list. For instance, if I had a list of first aid or medical supplies then I could have sub-lists (e.g. Car kit, trauma kit, personal kit) that could, among other things, be used as a simple inventory.


Anonymous 2017-09-04 21:56
Has the answer

Thank you for your suggestion, we will think about implementing it.

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0 votes

Mobile app sharing suggestion New

Wife has email shared lists. I can see them on laptop but they dont show on mobile app. How can I see them?


Anonymous 2018-04-10 04:36
Has the answer

Hi,
to see the list you have to log into your account. Then you will have access to all your lists. Please make sure that you log into the same account you use on our website.
If you continue to have problems with seeing the lists, please contact us using help options available in the application. In your email. In your message give us the name of your list and information about your wife's account (her login/email)

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0 votes

Same as title of this email


Anonymous 2018-03-16 00:36
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0 votes

Have do I change the default active Alexa list that this skill comes with? I have tried renaming it, when I go back to the app my list is there with a second list called Alexa list. I have also tried deleting it and just using my customised one, but it came back. Any suggestions?


Anonymous 2018-02-22 23:57
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0 votes

The password reset does not work every time I try to submit I receive an error saying unfortunately password change did not succeed please try again


Anonymous 2018-05-25 16:01
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0 votes

It would be great to have euro's and other currencies in list.


Anonymous 2018-04-05 13:17
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0 votes

My wife and I were able to sink our lists before but now we got new phones and it doesn't seem like we can. Can you help?


Anonymous 2017-12-25 20:03
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0 votes

I go to my account on google play to cancel my sub but it doesnt seem to be showing and yet the money is still been taken out of my account. I wish to stop it but Im unsure what to do?


Anonymous 2017-11-15 00:45
Has the answer

Hi,
to check what is happening we need a few additional info. Please contact us via "send feedback" option in the app. In your email give us your payment ID. You can find it at https://payments.google.com/payments/u/0/home#

When we get your payment ID, we will be able to check, what exactly is happening with your subscription.

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0 votes

I just had to reset my password, and i was not able to use my usual algorithm. That would have required 17 characters, but after three tries it became clear that 17 was to long. A shorter one of 8 was accepted the first time.

As a Linux kernel developer and power user, let me suggest: passwords should allow almost any character or symbol, and allow at least 255 characters. 16 (a guess) is not an acceptable maximum.


Anonymous 2017-12-28 02:41
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0 votes

When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.


Anonymous 2018-05-27 01:07
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0 votes

I paid $15 to get rid of the advertising. But the ads are still there.


Anonymous 2018-09-12 19:15
Has the answer

Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.

To resolve this, please contact us by "send feedback" option in the app. In your message please give us your payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#.
When we get this information we will be able to check what is happening and fix the problem.

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0 votes

Push up notifications question New

Hello guys,

I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....

I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!


Anonymous 2018-03-12 23:32
Has the answer

Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.

Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.

In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.

In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.

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0 votes

smart phone suggestion New

cant install on Huawei LEO-BX9 smartwatch, not on google play


Anonymous 2017-12-09 18:24
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0 votes

voice suggestion New

i can t find a voice record tool on the app.


Anonymous 2018-03-14 13:02
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0 votes

Sync suggestion New

How do I sync isotonic lists from tablet to phone


Anonymous 2018-03-31 13:20
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0 votes

Pricing suggestion New

It would be nice if the prices of the items I enter were saved so when I make my next list I can see how much I am spending.


Anonymous 2017-12-07 22:09
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0 votes

Prices suggestion New

How do you get the prices to show? I've only just downloaded the app, trying to figure everything out.


Anonymous 2018-01-21 05:45
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0 votes

Sharing the list suggestion New

Dear Sir or Madam

How can I share the list with somebody else on his / her cellphone?


Anonymous 2018-07-08 21:20
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0 votes

I'd like to manage the program in Spanish.


Anonymous 2017-09-27 08:58
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0 votes

Receving lists question New

Wufe shared lists U can see un my emaul but canr see on mi ile app hiw do i get these


Anonymous 2018-04-10 04:30
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0 votes

Scanning barcode suggestion New

In this app, how is it that I can scan an item in order to put it on my shopping list? Thank you for your help.


Anonymous 2018-03-28 04:32
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0 votes

Tax suggestion New

Where do put in the sales tax rate ?


Anonymous 2018-02-10 08:01
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0 votes

cancel suggestion New

i would like to cancel my subscription...


Anonymous 2018-03-11 05:25
Has the answer

If you want to cancel your subscription you can do this by Google Play/App Store. If you android user you may also write to us at support@listonic.com and send us your order ID. We will cancel your subscription for you.

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0 votes

List Sharing Trouble question New

My husband originally shared a Groceries list with me. I had to reset my phone and after I logged back into Listonic, his item additions aren't showing up in my list. ???


Anonymous 2018-06-29 23:06
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0 votes

3 saved lists suggestion New

How can I SAVE prices in these lists for further reference?


Anonymous 2017-10-21 17:21
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