I have lists for more than grocery’s, so I have items that I don’t need ever again, I want to remove this item from the recent/ suggestions that pop up.
Your app tells me to do it in Google play and they tell me to do it here!
Anonymous2018-04-07 08:08
Has the answer
Hi,
thanks for contacting us. Please contact us using "send feedback" option so we have information about your account. To cancel your premium subscription we also need your order ID (you can find it at payments.google.com).
Am just getting used to this app..think I might like it BUT am now getting contacts, msgs. From ppl I don't know and zzDONT WANT YO KNOW.... PLEADE TELL ME HOW YO ININSTALL THID APP OR HOW TO BL OCK THESE UNWANTED CONTACTS..THANX
Hello,
For some reason, when i go into a catalog and press an item it doesn't add it to my list.
Is it a bug ? Or something i am doing wrong?
Thank you
I want to be able to create a shopping list on the desktop and phone. But, I can only edit items on the phone and not on the desktop. Am I missing something somewhere?
I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney
Correct- BigDreamer7@comcast.net I just paid for a month free off adds on one of them.
Please help
Karl Alt
Anonymous2018-03-22 17:03
Has the answer
Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.
Stupid husband thought your invitation was Spam. Why should it matter that my name was on it? Oh that's right, stupid. Now i can't get to the page where the menu is on the right. Can you help. I don't think it should be this hard though.
I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....
I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!
Anonymous2018-03-12 23:32
Has the answer
Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.
Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.
In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.
In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.
If you want to cancel your subscription you can do this by Google Play/App Store. If you android user you may also write to us at support@listonic.com and send us your order ID. We will cancel your subscription for you.
Remove item from recent list suggestion New
I have lists for more than grocery’s, so I have items that I don’t need ever again, I want to remove this item from the recent/ suggestions that pop up.
delete favorite question New
Hallo!
How can I delete favorite items in website? I deleted in android app items, but can't delete in website.
I want to unsubscribe, not possible! suggestion New
Your app tells me to do it in Google play and they tell me to do it here!
Hi,
thanks for contacting us. Please contact us using "send feedback" option so we have information about your account. To cancel your premium subscription we also need your order ID (you can find it at payments.google.com).
Different types of currency suggestion New
It would be great to have euro's and other currencies in list.
Backup? suggestion New
Hi
I love listonic, and recommended it to ask my friends!
If I ever lose my phone- is there a way to retrieve/restore my lists?
Volta da chata suggestion New
Sync suggestion New
How do I sync isotonic lists from tablet to phone
Languages suggestion New
Why Arabic is not available in the language list?
Moving items within a list suggestion New
It will really help if one is able to move items within a list itself, and not only o another list
Change currency settings suggestion New
How do I change currency settings?
Scanning barcode suggestion New
In this app, how is it that I can scan an item in order to put it on my shopping list? Thank you for your help.
Shoppinh list suggestion New
Am just getting used to this app..think I might like it BUT am now getting contacts, msgs. From ppl I don't know and zzDONT WANT YO KNOW.... PLEADE TELL ME HOW YO ININSTALL THID APP OR HOW TO BL OCK THESE UNWANTED CONTACTS..THANX
Can't add items from catalogs error New
Hello,
For some reason, when i go into a catalog and press an item it doesn't add it to my list.
Is it a bug ? Or something i am doing wrong?
Thank you
How do I edit an item on a desktop? question New
I want to be able to create a shopping list on the desktop and phone. But, I can only edit items on the phone and not on the desktop. Am I missing something somewhere?
Correct email address suggestion New
I need to update my email address but it is not doing so. I am logged in online. I think I have two separate accounts now.
Wrong- BigDreamer7@comcast.ney
Correct- BigDreamer7@comcast.net
I just paid for a month free off adds on one of them.
Please help
Karl Alt
Hi, you are right, you have two accounts.
We can move all lists from the wrong one to the right one and then delete BigDreamer7@comcast.ney account.
If you don't need those lists we can simply delete the wrong account without taking any additional action.
Please let us know at support@listonic.com which option you prefer.
Syncing suggestion New
How do i add another person to my listonic
Syncronization question New
How can I make the sycronization of my lists manually?
Can't add any produce items? suggestion New
Can't add any produce items
Signing in and Sharing suggestion New
Stupid husband thought your invitation was Spam. Why should it matter that my name was on it? Oh that's right, stupid. Now i can't get to the page where the menu is on the right. Can you help. I don't think it should be this hard though.
Cant find another list i made called "to do" suggestion New
Same as title of this email
voice suggestion New
i can t find a voice record tool on the app.
Push up notifications question New
Hello guys,
I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....
I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!
Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.
Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.
In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.
In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.
cancel suggestion New
i would like to cancel my subscription...
If you want to cancel your subscription you can do this by Google Play/App Store. If you android user you may also write to us at support@listonic.com and send us your order ID. We will cancel your subscription for you.
Alexa suggestion New
Any chance you are integrating with Alexa?
Importing lists suggestion New
Hello, I'm a new user and transitioning from another shopping list app where I have a fairly extensive set of items.
I'm trying to figure out how to import the lists to Listonic. And import feature seems to not be available.
What would be the best way to get this done?