My husband originally shared a Groceries list with me. I had to reset my phone and after I logged back into Listonic, his item additions aren't showing up in my list. ???
I have tried several times to reset my password. I get the email with the link but every single times the reset fails while entering the new password:
'Unfortunately password change did not succeed, please try again'.
Hi,
thanks for contacting us. All our premium option can be bought using a premium feature in an app.
If you have any problem with this please contact us via "send feedback" option implemented in the app. Describe what exactly is happening when you try to buy a lifetime subscription and we will help you.
I tried to login and then download my old list but I'm didn't work. Any way to get that list?
Anonymous2018-06-09 11:26
Has the answer
Hi,
Thanks for contacting us. I'm really sorry that you have a problem with login into your account.
First of all, make sure that you use the right account. In most cases, this kind of problems are caused by signing into the wrong account ;)
If you are certain that you use a correct account and you still don't see your lists, please contact us using a "send feedback" option in the app. This way we get information about your phone and app that we need to check what is happaning. In your email add information about the account you are using (it's login/or email).
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Anonymous2018-06-09 03:46
Has the answer
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
Czy ktokolwiek do tej pory zwrocil uwagę na szerokość Paska postępu ? Gdy jest on szerokości kilku pikseli jego istnienie w ogóle nie ma sensu. absolutnie nie widać czy jest zielony czy szary albo cały tło pod lista powinno zmieniać swój odcień albo w ogóle zrezygnować.
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.
How do I get back to the old version? I could rearrange the order of items within a list in the old version, but I can't do it in the new version.
Mike Heyden nedyeh@gmail.com
I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.
To check what is happaning you have to contact us using "send feedback" option in the app. Thanks to this we will get information about your phone and account that is necessary to investigate this problem. If you bought premium using Google Play, we also need your order ID which you will find on https://payments.google.com/
When we receive this information, we will be able to solve the problem.
I'm trying to login after resetting my phone. When I enter my email & password, there's no button for login, only Create Account. If I login via FB my lists aren't there. Help!!
List Sharing Trouble question New
My husband originally shared a Groceries list with me. I had to reset my phone and after I logged back into Listonic, his item additions aren't showing up in my list. ???
UPCs suggestion New
Can I add items by scanning the UPC (barcode)?
Eliminate duplicates suggestion New
Please eliminate duplicates from lists.
Password reset error New
Dear,
I have tried several times to reset my password. I get the email with the link but every single times the reset fails while entering the new password:
'Unfortunately password change did not succeed, please try again'.
Can you explain what can be done?
Frank Vissotsky
Fvissotsky@gmail.com
How do you buy a lifetime subscription in the app? suggestion New
Hi,
thanks for contacting us. All our premium option can be bought using a premium feature in an app.
If you have any problem with this please contact us via "send feedback" option implemented in the app. Describe what exactly is happening when you try to buy a lifetime subscription and we will help you.
Duplicate checked values suggestion New
Hi,
When a checked item added again using + button it duplicate it ...
Please update me when fixed, i want to use the app
List suggestion New
I got a new phone
I tried to login and then download my old list but I'm didn't work. Any way to get that list?
Hi,
Thanks for contacting us. I'm really sorry that you have a problem with login into your account.
First of all, make sure that you use the right account. In most cases, this kind of problems are caused by signing into the wrong account ;)
If you are certain that you use a correct account and you still don't see your lists, please contact us using a "send feedback" option in the app. This way we get information about your phone and app that we need to check what is happaning. In your email add information about the account you are using (it's login/or email).
Premium $15 not working suggestion New
Just paid for the $15 premium. It's not working. Can you please refund and I will try it again?
Thanks
Hi thanks for contacting us. I'm really sorry that you had a problem with our premium version.
You can ask for a refund using Google Play or write to us at support@listonic.com. In your email please send us your order ID (you can find it at https://payments.google.com/payments/u/0/home#). We will refund your money as soon as we receive this information. We need them to start the procedure.
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Czy ktokolwiek do tej pory zwrocil uwagę na szerokość Paska postępu ? Gdy jest on szerokości kilku pikseli jego istnienie w ogóle nie ma sensu. absolutnie nie widać czy jest zielony czy szary albo cały tło pod lista powinno zmieniać swój odcień albo w ogóle zrezygnować.
My list disappeared suggestion New
I cannot access my list from any phones
I'm really sorry for this problem.
First of all, try to log into your account. Then you should get access to your list again.
If you still can't access your list, please contact us at support@listonic.pl
In your message send us your login/email and the names of the lists you lost. We also need information about your phone and app version installed on your phone.
Help editing my advanced settings suggestion New
When the screen popped up requesting permission to collect data for advertising purposes, I tried to click no to all of the options, as I don't want it. But I made a mistake and ended up hitting save when all were marked yes. How can I go back and fix it? I don't want data of my purchases collected and I don't need personalised ads.
Hate new format suggestion New
Password reset does not work suggestion New
The password reset does not work every time I try to submit I receive an error saying unfortunately password change did not succeed please try again
Old Version suggestion New
How do I get back to the old version? I could rearrange the order of items within a list in the old version, but I can't do it in the new version.
Mike Heyden nedyeh@gmail.com
Zinmac61, my wife set us on listonlc to comunicat while shopping but allI get is to start a list, not mix with hers suggestion New
I am mcgramps@gmail.com.
Logging in suggestion New
I have 2 problems. When I try and sign up, it says my email has been used.. and so I logged into this site using facebook, but it will not let me stay logged on. My wife and kids have had no problems staying logged on and using their email address? If you would like to know my email address just let me know.
Ads suggestion New
I paid and ads still appear. Please help.
Nathan
To check what is happaning you have to contact us using "send feedback" option in the app. Thanks to this we will get information about your phone and account that is necessary to investigate this problem. If you bought premium using Google Play, we also need your order ID which you will find on https://payments.google.com/
When we receive this information, we will be able to solve the problem.
Voice list suggestion New
Where is the microphone after I hit plus
It is not there.
Hoe do I correct the date? suggestion New
The Help page is not in English.
Need to login again question New
I'm trying to login after resetting my phone. When I enter my email & password, there's no button for login, only Create Account. If I login via FB my lists aren't there. Help!!
Can't see my lists after login. suggestion New
I had to reset my phone, so I need to log
Restoring lists suggestion New
Can I restore my lists after reinstalling Listonic on a new phone?