0 votes
0 votes

The Help page is not in English.


Anonymous 2018-05-16 18:18
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0 votes

Category icons question New

Why don't I see the category icons on my tablet?


Anonymous 2018-06-05 21:11
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0 votes

Listonic has been awesome, My wife can add to the list on her phone, and I can access it on my phone at the store, however, we have not been able to log in the last few days, is there a problem with the server?


Anonymous 2018-07-13 12:56
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0 votes

Barcode scanning suggestion New

Hello
Can anyone guide me how to use a barcode scanner in shopping lists on Listonic.
Various googles searches tell me it is possible but i haven't figured it out.

Regards


Anonymous 2017-10-27 05:41
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0 votes

Adding items suggestion New

Adding items by voice control does not work any more.


Anonymous 2018-07-08 21:26
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0 votes

Push up notifications question New

Hello guys,

I absolutely love your application and we use it daily with my girlfriend.
I miss one thing, maybe I just couldn't find it....

I would love to get push up notification directly to my smartphone everytime my girlfriend add or check any item of the grocery list. Notification only come as email, I just can't believe you didn't input this feature... Where can I turn it on or how. Thank you!


Anonymous 2018-03-12 23:32
Has the answer

Hi, there is a push notification option in our app. You should get a push every time someone shares a list with you or add items to shared list.

Notifications, however, have several limitations, which means that sometimes they will not be visible.
- Notifications are sent only for shared lists. If you use one account on several devices, notifications are not available.
- Notifications are not sent if you turn off sending of notifications in the phone settings or if the phone is limited in running background apps (for example, when it is in Stamina mode).
- A person who receives a notification must have a Listonic version 5.6.2 (Android), 4.0.1 (iOS) or older installed.
- Pushes are sent with a few minute delay (counting from the last activity on the shared list). So, if someone adds something to the list, then stops for a moment, and then it happens again and again, notification will be sent only one time after all the actions are finished.
- A push will not be displayed if the intended recipient enters the shared list and looks at the items before the push reaches them. In this case, the system won’t send a push, because it assumes that if the potential recipient has already seen the changes on the list, the push is unnecessary.

In most cases, if you didn't get a notification, it is because of one or more of these reasons. However, if you think that the described situations are not the reason why you didn’t get a notification, please contact us using "send feedback" option within the app.

In your email, please give us the username of the person with whom you share the list and the list’s name. We will check what is happening.

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0 votes

I tried to setup a account and it keeps telling me my email is already in use, I just downloaded the app for the first time and then I go to reset the password and even after doing that it still says invalid password try again and doesnt work why is this happening and why cant i create an account


Anonymous 2018-09-18 08:16
Has the answer

Hi,
if you have a problem with account creation please contact us at support@listonic.com. Please send us an email you used to create an account. We also need information about the device you used. With this information, we will be able to help you.

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0 votes

Login isn't working suggestion New

Hi,
I am able to sign in on my iPhone, but my iPad says the password or username is incorrect. I would like to have my lists on both devices. Please help.


Anonymous 2018-09-16 18:45
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0 votes

I paid $15 to get rid of the advertising. But the ads are still there.


Anonymous 2018-09-12 19:15
Has the answer

Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.

To resolve this, please contact us by "send feedback" option in the app. In your message please give us your payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#.
When we get this information we will be able to check what is happening and fix the problem.

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0 votes

Unable to delete friend suggestion New

I've tried taping on their name icon and it would come up with delete friend.
I pushed the delete button but nothing happened. Is there something else I can try?


Anonymous 2018-09-01 14:33
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0 votes

How to unshare suggestion New

Accidentally added a contact to our personal shopping list.


Anonymous 2018-09-10 17:04
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0 votes

Login issues question New

I have tried resetting my password numerous times and still cannot log in. My login username is
sublimmy@outlook.com


Anonymous 2018-09-10 00:47
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0 votes

Catagories question New

Can I add a new category? such as "deli"?


Anonymous 2018-09-08 01:18
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0 votes

Ads error New

I paid for the ad free version and I'm still getting ads. $15


Anonymous 2018-09-07 00:28
Has the answer

Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.

To resolve this, we have to know your Payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#. Please send it to us using "send feedback" option in th app settings.

more »
0 votes

Add categories suggestion New

I would like other categories than what is listed. How do I add them? I may go back to my old list because the categories don't fit all my needs. I have too many items in 'other'.


Anonymous 2018-09-05 16:32
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0 votes

I've tried to delete a person from my share list but they're still there.
What am I doing wrong?
Please help.


Anonymous 2018-08-26 04:33
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0 votes

I love how smooth the synchronization works. Just 2 minor things would make the experience even better.

•Indicator that someone is changing the list
If someone is typing or searching an item in a shared list, and if someone from the other end has the list open let them see a small indicator that someone is editing the list at this time.

•Item questions
It happens a lot that you just add something but forget to specify the quantity. It would be helpful if in a shared list you could maybe hold or slide an item and attach a question to it. And as you do the other ends should recieve a notification, and when browsing the list a small indicator or a question mark next to the very item and when answered or deleted, the asking end should get a notification (if enabled) and in the list maybe exclamation mark or something which would indicate an answered question.
This feature indeed would be useful, but it's important to make it seamless so it won't get in the way in a normal use.


Anonymous 2018-08-18 14:09
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0 votes

Android 7 suggestion New

Just reinstalled and can't get past the first message asking me to acknowledge cookies. When I tap, it says no connection.
I prefer this so to other shopping and but can't get in. Ideas?


Anonymous 2018-08-18 13:21
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0 votes

Single grocery list suggestion New

Is it possible to put items from separate lists in to one main shopping list?


Anonymous 2018-08-16 12:06
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0 votes

Forget my account data suggestion New

I'm trying to log in a different device (my wife's cellphone) and I don't remember witch account I used.

How I can see my account data?

Thanks


Anonymous 2018-08-15 12:20
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0 votes

Not insync suggestion New

In our family we use a iphone and samsung. Some lists are in sync and other appear not to be insync.
The list is on both device visible, shared and editable. All lists have been created on the samsung.
Things which are added to the list are only visible on the samsung for some of the lists
Any idea how we can resolve this?


Anonymous 2018-08-13 22:21
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0 votes

Offline Use suggestion New

Hi Listonic Team,

How can I make my lists available offline?

Thank You,
Chris


Anonymous 2018-08-07 19:43
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0 votes


Anonymous 2018-08-06 22:13
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0 votes

Share other than email suggestion New

If I can share my list other than email, i.e. whatsapp etc so it will be so good. Can you please do that.


Anonymous 2018-08-06 14:30
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