I tried to setup a account and it keeps telling me my email is already in use, I just downloaded the app for the first time and then I go to reset the password and even after doing that it still says invalid password try again and doesnt work why is this happening and why cant i create an account
Anonymous2018-09-18 08:16
Has the answer
Hi,
if you have a problem with account creation please contact us at support@listonic.com. Please send us an email you used to create an account. We also need information about the device you used. With this information, we will be able to help you.
Hi,
I am able to sign in on my iPhone, but my iPad says the password or username is incorrect. I would like to have my lists on both devices. Please help.
I paid $15 to get rid of the advertising. But the ads are still there.
Anonymous2018-09-12 19:15
Has the answer
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, please contact us by "send feedback" option in the app. In your message please give us your payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#.
When we get this information we will be able to check what is happening and fix the problem.
Is the Listonic app no longer available for the Samsung Gear S3? I used to use it daily with my S7 Edge and after having to reset my watch I can no longer find it on the Galaxy Apps store to reinstall.
I paid for the ad free version and I'm still getting ads. $15
Anonymous2018-09-07 00:28
Has the answer
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, we have to know your Payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#. Please send it to us using "send feedback" option in th app settings.
I would like other categories than what is listed. How do I add them? I may go back to my old list because the categories don't fit all my needs. I have too many items in 'other'.
I've tried taping on their name icon and it would come up with delete friend.
I pushed the delete button but nothing happened. Is there something else I can try?
I love how smooth the synchronization works. Just 2 minor things would make the experience even better.
•Indicator that someone is changing the list
If someone is typing or searching an item in a shared list, and if someone from the other end has the list open let them see a small indicator that someone is editing the list at this time.
•Item questions
It happens a lot that you just add something but forget to specify the quantity. It would be helpful if in a shared list you could maybe hold or slide an item and attach a question to it. And as you do the other ends should recieve a notification, and when browsing the list a small indicator or a question mark next to the very item and when answered or deleted, the asking end should get a notification (if enabled) and in the list maybe exclamation mark or something which would indicate an answered question.
This feature indeed would be useful, but it's important to make it seamless so it won't get in the way in a normal use.
Just reinstalled and can't get past the first message asking me to acknowledge cookies. When I tap, it says no connection.
I prefer this so to other shopping and but can't get in. Ideas?
In our family we use a iphone and samsung. Some lists are in sync and other appear not to be insync.
The list is on both device visible, shared and editable. All lists have been created on the samsung.
Things which are added to the list are only visible on the samsung for some of the lists
Any idea how we can resolve this?
Why does my email address say already in use suggestion New
I tried to setup a account and it keeps telling me my email is already in use, I just downloaded the app for the first time and then I go to reset the password and even after doing that it still says invalid password try again and doesnt work why is this happening and why cant i create an account
Hi,
if you have a problem with account creation please contact us at support@listonic.com. Please send us an email you used to create an account. We also need information about the device you used. With this information, we will be able to help you.
Login isn't working suggestion New
Hi,
I am able to sign in on my iPhone, but my iPad says the password or username is incorrect. I would like to have my lists on both devices. Please help.
currency question New
how do i change from dollars to pounds on the Listonic website shopping list?
Ad free version still has ads suggestion New
I paid $15 to get rid of the advertising. But the ads are still there.
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, please contact us by "send feedback" option in the app. In your message please give us your payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#.
When we get this information we will be able to check what is happening and fix the problem.
How to unshare suggestion New
Accidentally added a contact to our personal shopping list.
Login issues question New
I have tried resetting my password numerous times and still cannot log in. My login username is
sublimmy@outlook.com
Google Assistant support suggestion New
When will the Google Assistant support be ready?
Many thanks for the great app! :)
Samsung Gear S3 App missing question New
Is the Listonic app no longer available for the Samsung Gear S3? I used to use it daily with my S7 Edge and after having to reset my watch I can no longer find it on the Galaxy Apps store to reinstall.
Catagories question New
Can I add a new category? such as "deli"?
Ads error New
I paid for the ad free version and I'm still getting ads. $15
Hi,
thanks for contacting us.
I understand that you have a problem with a premium feature and I can relate to the frustration this must be causing to you. Please accept our sincerest apologies as things aren’t working smoothly.
To resolve this, we have to know your Payment ID. It can be found on this site: https://payments.google.com/payments/u/0/home#. Please send it to us using "send feedback" option in th app settings.
Google home suggestion New
Hi
Can I use listonic with google assistant?
Add categories suggestion New
I would like other categories than what is listed. How do I add them? I may go back to my old list because the categories don't fit all my needs. I have too many items in 'other'.
Syncing Listonic suggestion New
Can Listonic list on one phone be synced with Listonic on another phone?
Remove items from general "recent" list question New
I have too many products on the recent list. How can I remove them?
Unable to delete friend suggestion New
I've tried taping on their name icon and it would come up with delete friend.
I pushed the delete button but nothing happened. Is there something else I can try?
How to remove someone from list suggestion New
I've tried to delete a person from my share list but they're still there.
What am I doing wrong?
Please help.
Change currency suggestion New
shows pounds only?
"*Name* is making chages to thi list..." suggestion New
I love how smooth the synchronization works. Just 2 minor things would make the experience even better.
•Indicator that someone is changing the list
If someone is typing or searching an item in a shared list, and if someone from the other end has the list open let them see a small indicator that someone is editing the list at this time.
•Item questions
It happens a lot that you just add something but forget to specify the quantity. It would be helpful if in a shared list you could maybe hold or slide an item and attach a question to it. And as you do the other ends should recieve a notification, and when browsing the list a small indicator or a question mark next to the very item and when answered or deleted, the asking end should get a notification (if enabled) and in the list maybe exclamation mark or something which would indicate an answered question.
This feature indeed would be useful, but it's important to make it seamless so it won't get in the way in a normal use.
Android 7 suggestion New
Just reinstalled and can't get past the first message asking me to acknowledge cookies. When I tap, it says no connection.
I prefer this so to other shopping and but can't get in. Ideas?
Single grocery list suggestion New
Is it possible to put items from separate lists in to one main shopping list?
Forget my account data suggestion New
I'm trying to log in a different device (my wife's cellphone) and I don't remember witch account I used.
How I can see my account data?
Thanks
Not insync suggestion New
In our family we use a iphone and samsung. Some lists are in sync and other appear not to be insync.
The list is on both device visible, shared and editable. All lists have been created on the samsung.
Things which are added to the list are only visible on the samsung for some of the lists
Any idea how we can resolve this?
Offline Use suggestion New
Hi Listonic Team,
How can I make my lists available offline?
Thank You,
Chris
How to edit my list name or title suggestion New
Share other than email suggestion New
If I can share my list other than email, i.e. whatsapp etc so it will be so good. Can you please do that.